Dispatch and Customer Service

2 days ago

Whistler, Canada Blackcomb Helicopters Full time

**ABOUT THE BUSINESS**

Blackcomb Helicopters is a leading provider of helicopter services, specializing in, emergency medical transport, utility operations, charter services and tourism. We pride ourselves on safety, efficiency, and exceptional service.

**ABOUT THE ROLE**

**KEY RESPONSIBILITIES**
- Flight following and radio communications
- Handle reservations, changes, and cancellations
- Provide accurate tour/ Heli ski information, pricing, schedules, and safety procedures
- Check in guests prior to flights, verify IDs, and ensure waivers are completed
- Manage and organize our online booking platform and 3rd party partners
- Support the operations team with administrative tasks and coordination as needed
- Assist with boarding procedures and communicate with pilots and ground crew
- Willing to obtain Class 4 driver's licence

**QUALIFICATIONS**
- Minimum one year office / administrative experience
- Firm knowledge of a variety of computer programs
- Excellent interpersonal skills and superior customer service skills
- The ability to multitask and shift focus quickly
- Safety driven and committed - you put safety above everything else.
- Legally entitled to work within Canada

**WHAT WE OFFER**
- Condensed 4-day work week, 3 days off. Guaranteed 40 hours per week
- Competitive salary and benefits package.
- A supportive, safety-focused work environment.
- Employee wellness and training programs.

If you enjoy interacting with people, working in a dynamic environment, and want to be part of an exciting tourism company, we’d love to hear from you

All resumes will be reviewed with an eye to skill set and experience only, and are considered without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

**Job Types**: Full-time, Permanent

Pay: $52,500.00-$56,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Vision care

Ability to commute/relocate:

- Whistler, BC: reliably commute or plan to relocate before starting work (required)

**Location**:

- Whistler, BC (preferred)

Work Location: In person

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