Advanced Employee First Aid and Patrol Dispatch

2 weeks ago

Whistler, Canada Vail Resorts Full time

Job Summary:Come to work at a world-class resort and join our Patrol team in a unique leadership position. The Advanced: Employee First Aid and Patrol Dispatch role provides oversight of our Patrol Emergency Dispatch function and the Employee First Aid Room, while also acting as a liaison with the Stay All Season Physiotherapy Program. This position plays a critical role in supporting our patrollers, ensuring operational excellence, and helping staff navigate injury claims. This role is operations-focused and requires hands-on involvement in dispatching, particularly on Saturdays and in the absence of a scheduled dispatcher. Job Specifications: Starting Wage: $22.00/hr - $28.43/hr Employment Type: Year Round Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Dispatch Function Standardize dispatch operations across both mountains Develop and deliver training, procedures, and standards Audit dispatch work to ensure consistency and quality Provide operational coverage as a dispatcher on Saturdays or when required Create a clear career progression pathway for dispatch staff Drive innovative initiatives to modernize the dispatch function Employee First Aid Room Oversight Learn and oversee all aspects of First Aid Room operations Train modified-duty patrollers as First Aid Room Attendants Serve as a communication conduit and support for First Aid Room staff Ensure consistent staffing and scheduling coverage Lead hiring, discipline, and termination decisions for dispatch and First Aid Room staff Liaison & Claims Support Act as the bridge between the Employee First Aid Room and the Stay All Season Physiotherapy Program Support patrol employee claims and assist with return-to-work coordination Job Requirements: Leadership and operational experience in patrol, dispatch, or emergency services Familiarity with dispatch systems and/or medical program oversight preferred Strong organizational and communication skills Ability to train, mentor, and support modified-duty staff Knowledge of workplace injury claims and return-to-work programs is an asset Willingness and ability to work directly in dispatch on Saturdays The expected pay range is $22.00/hr - $28.43/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.  We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

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