IT Business Analyst

**Health and Safety**:

- Having the authority and responsibility to maintain a safe and efficient working environment
- Following Company health and safety standards and reporting any unsafe acts or conditions

**Strategy and Planning**:

- Meet with decision makers, system owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
- Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions

**Acquisition and Deployment**:

- Conduct research on software and hardware products to justify recommendations and to support purchasing efforts
- Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions

**Operations Management**:

- Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization, proposing solutions that are feasible and scalable
- Develop and configure reports to improve financial reporting and analysis
- BI report creation and maintenance, including managing and maintaining Oracle BI, Microsoft PowerBi, and other reporting tools
- Ensure compatibility and interoperability of in-house computing systems
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support
- Provide orientation and training to end-users for all modified and new systems
- Learn, design and build reporting using proprietary tools in other third-party solutions
- Review query performance and optimize where required
- Assess and amend any errors in a timely fashion
- Provide status reports where required
- Follow proper change management processes when performing any changes to solutions
- Work with and assist project teams on implementation or upgrades of new and existing business solutions

**Education**

Required: College diploma or university degree in the field of business administration, computer science, or management information systems and 3 years related work experience.

**Work Experience**:
Required: 3+ years’ experience in deployment and support of software systems implementations and global environment (cloud, hosted and on-premise platforms)

**Knowledge Required**
- Experience with Microsoft PowerBi, Oracle BI Publisher, and OTBI report and data model development
- Oracle Fusion Knowledge (technical, ERP, HCM) including basic functional knowledge of related modules (GL, AR, AP, PPM, SCM, Core HR, Talent, Recruitment, Absence, OTL)
- Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
- Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs and flow charts
- Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies
- Excellent understanding of the organization’s goals and objectives.
- Flexible and adaptable in learning new technologies and solutions
- Demonstrated project management skills; Business Analysis and Project Management Fundamentals training or PMP designation an asset
- Fluent English language skills.

**Personal Attributes**
- Excellent analytical, mathematical, and creative problem-solving skills.
- Excellent written and oral communication skills.
- Excellent listening and interpersonal skills.
- Logical and efficient. Keen attention to detail.
- Ability to conduct research into systems issues and products as required.
- Ability to communicate ideas in both technical and user-friendly language.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.