Front Office Manager
4 days ago
**Overview**
**Duties**
- Supervise and coordinate front desk activities, ensuring smooth operations and high-quality guest services.
- Train, mentor, and evaluate front desk staff to enhance performance and service delivery.
- Manage guest check-in and check-out processes, addressing any inquiries or issues promptly.
- Maintain effective communication with other departments to ensure seamless guest experiences.
- Handle reservations, cancellations, and modifications through phone systems and online platforms.
- Ensure compliance with hotel policies and procedures while maintaining a welcoming atmosphere.
- Monitor front desk inventory and supplies, placing orders as necessary to maintain operational efficiency.
- Develop and implement strategies to improve guest satisfaction scores and overall service quality.
- Work with housekeeping team to ensure that all rooms are cleaned and perform room inspections.
- Maintain in room inventory, and submit purchase orders accordingly to the General Manger
**Qualifications**
- Must have proven experience in a front desk role within the hospitality industry.
- Strong phone etiquette skills with the ability to manage multiple calls effectively.
- Excellent guest services skills with a focus on creating memorable experiences for guests.
- Familiarity with hotel management software and phone systems is preferred.
- Bilingual or multilingual abilities are highly desirable to cater to diverse clientele.
- Strong organizational skills with attention to detail in managing daily operations.
- Ability to work flexible hours, including weekends and holidays as needed.
- A positive attitude, strong problem-solving skills, and the ability to work well under pressure.
Join our team as a Front Office Manager where you can make a significant impact on our guests' experiences while leading a passionate team in the hospitality industry.
Pay: $36,000.00 per year
Additional pay:
- Overtime pay
**Benefits**:
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Chatham-Kent, ON N7L 4B8: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk Hotel: 2 years (required)
Work Location: In person
-
Office Manager
2 weeks ago
Chatham-Kent, Canada Levante Living - Wallaceburg Retirement Living Home Full time_**Responsibilities**:_ 1. Maintain accounting records for all invoices, deposits, rent and service fee collections, etc., as set out in the administrative policy and procedure. 2. Maintain Vacant Hour Report weekly and upload to SharePoint when advised. 4. Perform payroll duties necessary for the calculation of accurate wages and salaries of all...
-
Front Counter Cashier
4 days ago
Chatham-Kent, Canada Grand Ave Greek Grill Full timeFront End Associate **Duties**: - Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner. - Operate cash registers and handle cash transactions accurately. - Maintain a clean and organized front-end area - Answer telephone and take food orders. - Collaborate with other team members to ensure smooth...
-
Office Manager
2 weeks ago
Chatham-Kent, Canada David B McKeand Professional Corporation Full time**Overview** We are seeking a highly organized and proactive Office Manager for a busy accounting firm who will be responsible for coordinating and overseeing all aspects of the office operations to ensure efficiency and smooth functioning. This includes managing office staff, supplies, facilities and budgets as well as handling administrative tasks and...
-
Hotel Front Desk Manager
2 weeks ago
Chatham-Kent, Canada Saxony Motel Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Hotel, motel, resort **Budgetary responsibility**: - $100,001 - $500,000 **Tasks**: - Develop and implement policies and procedures for daily operations -...
-
Front Desk
6 days ago
Chatham-Kent, Canada Planet Fitness Full timePlanet Fitness is looking for energetic, enthusiastic **Front Desk team member** that is passionate about health & fitness to join our amazing team. We have multiple hourly Member Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $15.50/hour, with eligibility at 6-months...
-
Front Desk
6 days ago
Chatham-Kent, Canada Planet Fitness Full timePlanet Fitness is looking for energetic, enthusiastic **Front Desk team member** that is passionate about health & fitness to join our amazing team. We have multiple hourly Member Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $15.50/hour, with eligibility at 6-months...
-
Office Manager
1 week ago
Chatham-Kent, Canada super 7 Motel Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Private sector **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out...
-
Assistant Manager
2 weeks ago
Chatham-Kent, Canada Access Storage Full time**ASSISTANT MANAGER** Full-Time DAY shifts. 6 weeks Paid Training Program. No Management Experience Required Pay: $17/hr (up to $35,360/year) + Bonus Ability + Benefits **Job description** Our passion is people! Our culture of continuous improvement paves the way to support you in your success & career growth. We are an essential service with job...
-
Office Administrator
6 days ago
Chatham-Kent, Canada Maple Industries Inc. Full time**About Us**: Maple Industries Inc. is a well-respected, family-owned and operated steel fabrication company with over two decades of experience in complex structural and miscellaneous steel construction. Located in Chatham, Ontario, we proudly serve clients across Ontario and the surrounding region. We specialize in delivering high-quality steel solutions...
-
Medical Receptionist
2 weeks ago
Chatham-Kent, Canada Zandberg Foot Clinic Full time**Job Overview** **Responsibilities** - Greet patients warmly and assist them with check-in and check-out processes. - Manage front desk operations, including answering phone calls and responding to inquiries. - Schedule appointments and maintain an organized calendar for healthcare providers. - Collect patient information and verify insurance details...