End User Support Technician

ChampionX has an immediate need for an End User Support Technician located in Edmonton, AB, Canada. This is your opportunity to join a growing company offering a competitive base salary and benefits.

What’s in it For You:

- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
- Thrive in a company that values sustainability, drives a safety-focused culture, and empowers its employees through continuous improvement
- Comprehensive benefits package that includes extended health benefits, a company matched retirement program and more

What You Will Do:

- Assists clients day-to-day functionality and efficiency
- Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices
- Configures, installs and maintains complex software systems
- Monitor server backups and manage MS updates
- Identifies, manage and resolve issues in a timely manner
- Manages projects successfully on time and within budget
- Manage and support video conferencing hardware and software solutions
- Responds to customer requests effectively and communicates with them to address issues
- They should update the user information in an organizational system
- Other duties as required

Position Details:

- Permanent
- Full-time
- 40-hour work week

Minimum Qualifications:

- Four year college or university degree in Computer Science or related field, or related experience in IT support
- Six or more years of relevant experience.

Preferred Qualifications:
Preferred certificates:

- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- MCSA: Windows 10
- MCSE: Desktop Infrastructure
- VMware

Pre-employment Requirements:

- Drug and alcohol test
- Criminal background check

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.