Part Time Clinic Assistant at Successful

**Part-Time Clinic Assistant**

Acupuncture Center Toronto

We’re hiring **Clinic Assistant working approximately 20 hours/week **who can collaborate with the clinic owner to complete an awesome support team. This “Jack/Jill” of all trades co-ordinator position is perfect for someone with flexibility in their schedule who is looking for management support experience. Mostly remote with 1 morning/week onsite.

**Why work at our clinic?**
- You’ll still be able to study or even work part-time elsewhere: there’s plenty of flexibility in this role _Our previous successful Clinic Assistants have all been full-time students._
- Great opportunity for someone wishing to gain lots of small business / clinical business experience.
- Join a busy, successful Toronto clinic serving a diverse patient base. Since 2003
- Women-lead. Anti-oppressive and non-judgmental space.
- Compassionate staff and leadership who love having fun on the job.
- Take pride in our continued success. We’re a winner of many awards and media appearances with a stellar reputation across all review platforms.
- Be an integral part of building relationships between patients, therapists’ team and our other stakeholders.
- Learn to be an ambassador of Traditional Chinese Medicine.

**Hours/Availability**

Must be available Saturday through Tuesday remotely and Thursday morning onsite at our clinic. _You will be splitting weekly on-call reception duties and tasks with 1 other Assistant. Approximately 20 hours/week. You should be able to provide occasional coverage for other Clinic Assistant. Those living close to downtown Toronto would be considered ideal. _

**Duties**
- **Reception
- **On-call as needed during assigned days. Answer phone calls and return messages in a timely manner. Quick turnaround is a must. Liaison with various stakeholders. _We typically receive 0-10 calls/day on average._
- **Accounting support
- **Basic QuickBooks, accounts payable/receivable duties. _We can teach you this._
- **Technical support
- **Main platforms used include Janeapp, G-Suite and Fiverr. Not a big problem if you don’t know these systems (we will teach you), but we do need someone who is tech-proficient. You should have an aptitude for troubleshooting tech issues.
- **Cleaning
- **Weekly cleaning of the clinic space (supplementary to our existing cleaning service)
- **Maintenance
- **Various beginner level maintenance duties. Tasks may include safety checking equipment, being our plant whisperer and other low-skilled maintenance tasks.
- **Purchasing supplies**:

- Both online and in person shopping: routine inventory checks, store purchases, sourcing and ordering items online/over the phone, delivering supplies to the clinic and being onsite to receive packages.
- **Occasional supervising
- **staff, vendors/tradespeople
- **HR support
- **Assist clinic owner with onboarding for new hires and offboarding
- **Miscellaneous tasks
- **Cutting keys for new therapists, communicating with landlord and other tenants
- **Other ad-hoc projects
- **Assist Clinic Owner as need arises, ex. sourcing digital vendors (graphic designers, consultants) and document creation collaboration.
- **Rotate fill-in duties
- **Covering shifts for the other clinic assistant when absent.

**Characteristics of a successful clinic assistant**
- Accountable, diligent and punctual
- Detailed-oriented with once-a-week cleaning and organization tasks
- Independent
- Multi-tasking
- Willingness to _serve_
- Willingness to _learn_
- Excellent communication skills
- Tech-savvy
- Basic maintenance skills
- Super friendly, kind and patient

**Other Information**

Part-time. Compensation based on fair hourly wage. Must independently log hours worked. Contract-based. On-call reception. Hybrid remote and in-clinic role. Seeking 2-year commitment.

**TO BE CONSIDERED: Please submit **resume **with **cover letter**. Answer all questions in Dealbreaker section.

**Job Type**: Part-time

**Benefits**:

- Flexible schedule
- Work from home

Application question(s):

- Are you available to work Thursday mornings on site in our clinic?
- Are you available between 9AM-9PM for on-call work between Saturday through Tuesday?
- Generally which area/GTA do you reside?
- How does your schedule lend itself to the on-call nature of this role?
- Many of the tasks are independent and remote. Describe how you can ensure that tasks will be handled independently until completion?

Work Location: Hybrid remote in Toronto, ON M4W 1J5