Job Coordinator

**Job Coordinator**

**Location**:Belleville, ON

**Join Alarm Systems**:
For nearly 50 years, Alarm Systems has been a trusted leader in protecting homes and businesses across Ontario. We provide cutting-edge security solutions backed by exceptional service and reliability. At Alarm Systems, we believe in empowering our clients through innovative technologies and customized security strategies that meet their unique needs.

**Position Summary**:
As a Job Coordinator, you’ll be responsible for overseeing the entire process of the Service and Job Coordination. The primary objective of this position is to ensure that our customers experience the highest unparalleled level of customer care every time all the time. You will ensure that the satisfaction and loyalty rates increase, gaining recommendations from our customers. This position owns and drives the department in direction that supports our company objectives and increases brand loyalty.

**What You'll Be Doing**:

- Converting Sales Orders into Jobs while assuring all required information has been supplied in order to manage and support all customer and company expectations effectively and efficiently
- Confirm and finalize initial appointment for installation
- Manage all return appointments, if required
- Address all Change Orders submitted to correctly complete the installation
- Complete final invoicing for all assigned jobs
- Manage Job Statuses and keep them up to date
- Review Job when completed and ensure all aspects of job are covered and resolved before closing

**Does this sound like you?**
- Strong organizational skills, problem solving, deadline orientated, time management and data entry
- Accomplishes work requirements by orienting, assigning, and scheduling as required
- Keeping an open and fluid communication path to all departments: Sales, Installation/Service Technicians, Inventory and Management personal
- Meeting cost standards by monitoring expenses and implementing cost-savings actions
- Accomplishes objectives by overseeing multiple job activities
- Enhances department and organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the Installation Department
- Maintain a well-organized and clean work environment
- You possess above average written and verbal communication skills.

**What We Offer**:

- Generous benefits package including a comprehensive Health and Dental Plan, Health Care Spending Account, as well as short
- and long-term disability programs.
- You will be a part of something bigger than just a job. Providing peace of mind to clients who have had a recent break-in or life-changing event is incredibly rewarding.
- Individual focused 4-week training, mentorship, and on-boarding program
- Paid vacation plan starting day ONE.
- Company-sponsored tuition for continuous training and development.
- Community and company-sponsored social and networking events.

Hourly Range: $18.00-$20.00 per hour

**Join Us**:
If you're passionate about security, driven by innovation, and committed to making a difference, we invite you to join us on our journey. Together, we'll continue to push the boundaries of what's possible, ensuring a safer, more secure future for all.

**Job Types**: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person