Programs Manager

**Position Overview**

The Programs Manager reports to the Executive Director and is responsible for planning, organizing, and implementing innovative programs, activities, and self-directed resources based on established standards, policies, and procedures, which will enrich or maintain the lifestyle of residents and promote the overall delivery of well-being.

**Essential Duties**
- Recruitment/retention and performance management of Programs staff and volunteers
- Orientation and ongoing training and development of Programs staff and volunteers
- Modeling of emotion-based person-centered care
- Adheres to human resources policies when recruiting and hiring new employees.
- Monitors payroll activities to ensure that wage grids, benefits, statutory holidays, vacations, lieu days are applies as per the collective agreements
- Monitors performance of programs staff, students, volunteers
- Ensures the Programs department is operated in compliance with the regulations within the Long Term Care Act and responds to any citation identified by the Ministry of Health
- Develops and maintains departmental annual operating budget
- Ensures appropriate staffing patterns, effective utilization of staff and materials management
- Assists in the co-ordination of the Quality Improvement program and follows the Residents First Initiatives with Health Quality Ontario.
- Assists with the evaluation of all resident programs and services for relevance, quality, and effectiveness
- Participates in and implements learning which develops one’s own emotional self awareness and a person centred approach towards others
- Supports families, friends and supporters of people experiencing a dementia balancing this with the promotion of a person centered approach to individual
- Understands the nature and meaning of quality indicators
- Other duties as assigned and or indicated in Job Task Inventory

**Qualifications**
- Must have at least one year of experience in a health care setting and,
- (i) a post-secondary diploma, degree or certificate in recreation and leisure studies, kinesiology, therapeutic recreation or other related field from an Ontario post-secondary institution, or
- (ii) a post-secondary diploma, degree or certificate granted in another jurisdiction that, in the reasonable opinion of the licensee, is equivalent to the diploma, degree or certificate described in subclause (i).
- Demonstrated leadership and organizational skills, creativity and high motivation are a must.
- Knowledge of community resources and program development is an asset.
- CPR and First Aid qualifications
- To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
- To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
- Two supervisory references required
- COVID-19 vaccination is a condition of employment
- French speaking an asset (for Champlain Long Term Care Residence and Lancaster Long Term Care Residence)
- Italian speaking an asset (for Villa Marconi Long Term Care Center)

**Work Environment**

We are committed to maintaining a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, which includes taking steps to prevent/minimize occupational injury and illness.

We are also committed to meeting the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005, including making accessibility an integral part of recruiting, hiring and supporting employees with disabilities.

**Physical Demands**

A physical demands analysis is required by an employer to determine whether an employee has the medical ability, critical strength, and mobility to safely work in a specific job. It provides the information to compare the abilities of an employee with what is required to safely perform the tasks of the position. Please refer to the Health and Safety Manual for position specific physical demands analysis.

**Education**: Required
- College or better in Recreation/Leisure Studies or related field
- College or better in Therapeutic Recreation or related field
- Bachelors or better in Kinesiology or related field
- Post Secondary Diploma or better in Gerontology or related field

**Licenses & Certifications**: Preferred
- CPR
- First Aid

**Skills**: Required
- Knowledge of Computer Applications
- Computer Skills
- Creativity and High Motivation
- Leadership Skills
- Organizational Skills
- Program Planning and Evaluation

Preferred
- Person-centered approach
- Knowledge of Community Resources
- Data Collection and Trend Analysis, Reporting
- Knowledge of Google Suite