Branch Manager

We are thrilled to share the exciting news that Interior Savings and Gulf & Fraser Credit Unions have merged to create a dynamic and unified financial institution—Beem Credit Union As we embark on this journey together, we invite passionate and talented individuals like yourself to join us in shaping the future of banking excellence.

At Beem Credit Union, we believe in fostering a collaborative and inclusive workplace where innovation thrives, and every team member contributes to our shared success. By combining the strengths and values of Interior Savings and Gulf & Fraser, we provide unparalleled service to our members and create a positive impact within the communities we serve.

Join us in shaping the future of banking excellence Interior Savings and Gulf & Fraser have merged to create Beem Credit Union. If you're passionate about innovation, community impact, and a rewarding career, explore opportunities with us

**What this role is all about**:
The Branch Manager establishes and achieves an exceptional member experience by overseeing the branch operation and promoting service excellence. The incumbent is a strong business leader and relationship manager and partners with the branch, departments and leadership teams to contribute to the overall growth of Beem Credit Union’s book. The incumbent is also a strong coach and team leader and utilizes the ME model to help guide employees in driving successful individual and team performance.
- Leadership_
- Builds and leads a cohesive team ensuring all performance management processes are established, performance standards developed, performance appraisals conducted and development opportunities identified and implemented.
- Provides leadership to all direct reports; provides coaching to build capabilities and fosters professional development to enable employees to optimize their contribution and maximize employee engagement.
- Oversees the day to day operation of the branch with a view of sustainably growing and maintaining Beem Credit Union’s various areas of business and providing exceptional service to the branches and our members.
- Drives operational efficiencies to maximize resources and enhance productivity.
- Translates and Communicates Beem Credit Union strategies and objectives with relevant teams and colleagues to ensure successful execution of annual business plan.
- Creates an annual business plan and budget; collaborates with the leadership team to ensure the areas of improvement are aligned with the business needs.
- Risk Management_
- Ensures routine audits and controls are in place for all member service, lending and administrative functions by regularly monitoring specific areas of operations, identifying problem areas and initiating action as required. Accountable for ensuring the AVP Retail Banking is aware of any risks identified through this process.
- Business Development_
- Creates and executes an annual business plan and budget; collaborates with the leadership team to ensure the areas of improvement are aligned with the business needs.
- Collaborates with the Assistant Branch Manager to ensure operational targets for loan and investment portfolios are met.
- Supports the team in building relationships with referral sources in the community including centres of influence and other professional networks to promote Beem Credit Union and build business.
- Identifies member needs and promotes/cross-sells products and services through direct member contact.
- Relationship Management_
- Ensures branch team is representing and delivering the Beem Credit Union brand and service standards consistently and effectively.
- Gauges member needs by utilizing appropriate feedback channels to optimize overall member experience
- Responds to member feedback and communicates/escalates concerns, collaborating as appropriate to ensure a constructive solution.
- Community Investment_
- Develops and manages relationships with organizations and groups to build and promote the credit union’s corporate social responsibility and commitment to community.
- Leads and/or participates in Beem Credit Union-sponsored educational seminars and information sessions.
- Builds and maintains positive relationships within Centres of Influence (COI), community and business network.

**A little about your qualifications**:

- 7-9 years’ related experience
- Post-secondary business degree or diploma
- Successful completion of Financial Planning I and CUIC 210 plus additional related courses
- Prior supervisory and/or leadership experience is preferred
- Equivalent combination of the above may be appropriate

**What you’ll gain**:

- Competitive base salary; reviewed annually. The salary range for this position is $ 85,284 to $106,605 starting salary will be based on related education, training and experience.
- An incentive bonus plan
- Extended health care, dental coverage and disability coverage.
- Favorable vacation benefits - paid time off to recharge
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