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Front Desk Attendant

3 weeks ago

Moose Jaw, Canada Heritage Inn Hotel Full time

**_The Heritage Inn Hotel & Convention Centre is looking to hire a Front Desk Attendant to join their team_**:
**This position will include**:
Answering and directing all calls appropriately and efficiently

Process and confirm room reservations

Greet, register and assign rooms to arriving guests

Present statement of charges to departing guests and receive payment for services

Respond to guest’s questions or concerns

Ensure work areas and equipment are kept functional and orderly at all times

**Who we are looking for**:
A hardworking, positive and proactive individual

Ability to work cooperatively

Morning, afternoon, evening and weekend shift work is required

Must be well groomed and willing to wear a uniform as per the hotel dress code standards

Must abide by the dress code standards

Must be honest and trustworthy

**Skill Requirements**:
Excellent written and oral communication skills

Excellent organizational skills

Excellent telephone skills

Must have the ability to handle and solve customer related concerns and complaints and report to supervisor as necessary

**Knowledge and Training**:
Knowledge of clerical and basic accounting procedures

Aware of POS systems and basic computer operations

**Industry Experience**:
Previous experience in a administrative position is an asset.

**Benefits include dental/vision care, discounted food, sick days, discounted hotel stays, and wholesale purchasing.**

**Job Types**: Part-time, Permanent

**Salary**: From $13.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Administrative: 1 year (preferred)

Work Location: One location