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Veterinary Receptionist, Client Care

2 weeks ago

Ottawa, Canada VCA Canada Ottawa Veterinary Hospital Full time

**Location: Ottawa, ON**

**Schedules: Days, Evenings, Weekdays, Weekends**

**Full or Part-time availability**

**VCA Canada Ottawa Veterinary Hospital** is growing our urgent and emergency care. We are currently expanding our Veterinary Reception, Client Care team

**Responsibilities**:

- Create a warm and welcoming environment for our patients and pet parents
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

Desired Requirements:

- 1-2+ years of experience as a receptionist in a veterinary clinic or animal shelter
- Professional verbal and written communication skills
- Ability to answer a multiline phone system and track and schedule appointments effectively.
- Compassionate and professional
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assist the Veterinary staff with various tasks and treatments

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in

**Job Types**: Full-time, Part-time

**Benefits**:

- Company events
- Discounted or free food
- Extended health care
- Paid time off
- RRSP match
- Store discount
- Wellness program

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person