Education Support Worker

**About the YMCA of Lethbridge**

The YMCA of Lethbridge is a vital community organization, with a rich history dating back to 1910, and has been a cornerstone of community engagement, child and youth development, and social responsibility. Established on values of honesty, inclusiveness, respect, responsibility, and caring, the YMCA of Lethbridge welcomes individuals of all backgrounds, ages, and beliefs, fostering an inclusive environment where everyone can thrive. The Association offers a wide range of programs and services designed to promote holistic well-being, including fitness and recreation facilities, child care services, educational programs, and community outreach initiatives.

At the heart of the YMCA of Lethbridge's mission is a commitment to building a healthier, stronger, and more connected community. Through its various programs and partnerships, the YMCA empowers individuals to reach their full potential, fosters a sense of belonging, and encourages active participation in community life. With dedicated employees, volunteers, and supporters, the YMCA of Lethbridge continues to make a meaningful impact in the lives of thousands of individuals and families, shaping a brighter future for generations to come.

**Job Summary**

The Education Support Worker serves the mission of the YMCA of Lethbridge by supporting educational programs including tutoring, Alternative Suspension Program, and other youth and adult community education opportunities The main goals of this position are:
1. Ensure participants are following proper safety guidelines.

2. Implement programs to support child development through play and implement recreational and social programming for youth.

3. Maintain a safe and clean work environment.

**Key Relationships**
- Manager, Education
- All Association employees and volunteers
- YMCA of Lethbridge members and program participants

**Schedule**

The schedule for this position will be Monday through Friday, 8:30am - 5:00pm.

**Nature & Scope**

The Education Support Worker will support the Association as part of the Education team. The major responsibilities of this position are, but not limited to:
Leadership and Strategic Planning
- Exemplify the YMCA of Lethbridge’s Core Values of caring, honesty, inclusiveness, respect, and responsibility.
- Promote a positive, inclusive work environment, responding to general inquiries in a timely manner and in accordance with Association policies and guidelines.
- Be a YMCA ambassador by engaging in and promoting practices and frameworks which ensure diversity, equity, inclusion, and belonging.
- Participate in the YMCA of Lethbridge’s health and safety program including incident management and emergency response when required.
- Identify and accurately report potential safety hazards.
- Effectively communicate with internal and external stakeholders, demonstrating effective listening and comprehensive skills to maintain working relationships.

Organizational and Department Management
- Contribute to the completion of administrative duties within Education when required.
- Facilitate education programs to participants including providing tutoring during drop in after school programs.
- Occasionally carry out tasks requiring a reasonable degree of mental effort and concentration.
- Support the Manager, Education in delivering the Alternative Suspension program.
- Assist with facilitation of learning opportunities for children, youth, and adults.
- Assist with facilitation of workshops for Alternative Suspension.
- Model best practices, upholding high standards for excellence in team implementations.
- Ensure all assigned checklists, reports, and forms are completed in a timely manner.
- Report concerns to a member of the Education leadership team.
- Support the set-up and take down of facility spaces and equipment.
- Monitor the general safety and maintenance of amenities ad associated areas.
- Work in usually standardized conditions, under occasional supervision, with choice of action within defined limits to make progress towards assigned objectives.
- Attend all required YMCA trainings and recertifications.

Financial Management and Philanthropic Involvement
- Model the Association’s dedication to philanthropy.
- Participate in Fund Development Initiatives to further the impact of team efforts.
- Adhere to the team’s annual budget.

External Relations and Advocacy
- Build positive relationships with members, patrons, employees, volunteers, and other stakeholders.
- Role model team initiatives and projects within the Association.
- Follow policies regarding confidentiality to safeguard data and information and handle sensitive information with a strong sense of ethics and confidentiality, in addition to all Association policies and guidelines.
- Participate in external growth opportunities in alignment with team goals.

**Physical/Special Demands**
- There are no physical/special demands for this position

**Qualifications and