Ambulance Communications Officer I

7 days ago

Wallaceburg, Canada Wallaceburg Central Ambulance Communications Centre (Sunnybrook HSC) Full time

A challenging opportunity exists in the Central Ambulance Communications Centre located in the community of Wallaceburg in the municipality of Chatham-Kent. We are seeking dedicated individuals to work rotating shifts as needed in a 24/7 environment.

**Summary of Duties**:

- Process emergency and non-emergency requests for ambulance and fire response
- Communicate with individuals under stress
- Provide pre-arrival instructions
- Direct and coordinate ambulance and fire unit movement
- Operate complex computer-aided telecommunications equipment

**Qualifications/Skills**:

- Minimum 18 years of age and Grade 12 education or equivalent
- Communicate effectively and tactfully, both oral and written
- Strong multi-tasking, organizational and prioritization skills
- Ability to maintain control under pressure and work at a fast pace in an unpredictable environment
- Demonstrate problem-solving and critical thinking
- Make sound, independent decisions and exercise discretion during emergency/difficult/stressful situations, and be accountable for such decisions
- Establish and maintain effective working relationships with coworkers and stakeholders
- Strong computer literacy, data entry, retrieval and keyboarding skills
- Experience in Emergency Services is an asset

**Employment Offer Conditional on**:

- Satisfactory Criminal Record Check
- Current Standard First Aid and CPR Certification
- Successful completion of all training requirements and ACO Provincial Certification
- Restricted Radio Operator Certification

**Additional Information**:

- Successful applicant will be required to attend and complete a 12-week full-time paid training program.
- The location and/or details in the job posting may change depending on operational needs.
- Seniority, qualifications, skills and demonstrated satisfactory attendance and performance are considered as part of the selection process.
- Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.
- Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

**Job Type**: Part-time

**Salary**: $29.50-$36.08 per hour

**Benefits**:

- Company pension
- Employee assistance program
- On-site parking

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Wallaceburg, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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