Automotive Appointment Scheduler, Sales Support

1 week ago

Mississauga, Canada Whiteoak Ford Lincoln Full time

Whiteoak Ford Lincoln is actively seeking an Automotive Appointment Scheduler, Sales Support
- Automotive Sales.

You will provide a high level of customer service on leads generated via the website.

We operate under the principles of honesty, responsibility, transparency, and commitment.

We provide full in-house training. No previous automotive experience is required. We are ultimately looking for team members with the right attitude and willingness to grow.

**What we Offer**

**Base hourly wage and COMPETITIVE Bonus structure**
- Paid In-House Training
- Extended health care benefits, dental etc.
- Centralized location
- Opportunity for career growth
- Hands on management staff

**Qualifications**
- ONSITE POSITION - NOT REMOTE
- Customer Service Experience
- Call Centre experience an asset (B2C)
- Excellent verbal and written communication skills

**Responsibilities**
- Following up on internet leads
- Generate appointments and quotes
- Greet all customers in a professional manner
- Maintain knowledge of new products, features, accessories, financial services offerings, etc.
- Deliver inquiries / messages intended for other sales personnel and departments promptly
- Oversee CRM usage to keep track of leads and contact customers

**Who we are**:
**Whiteoak Ford Lincoln is a member of the **Rafih Auto Group. Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.

We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status_

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- OMVIC (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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