Automotive Service Advisor

2 weeks ago


Gloucester, Canada Myers Hunt Club Volkswagen Full time

**Title: Service Advisor**

**Location: Hunt Club Volkswagen**

**About Myers**

Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things happen. We sponsor teams and charity events. We are the community we serve.

We stand behind a solid reputation that we built the “hard way”: By attracting the best staff and the best customers, from one generation after another. From founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has unwaveringly committed to Ottawa. This dedication fueled Myers' growth to a robust enterprise with 16 dealerships and 3 CARSTAR collision centres, employing nearly 1,000 staff.

Come join our team

**What you will do**:

- Communicate with the technicians to ensure job is done properly.
- Advise customers on the care of their vehicles and the value of maintaining their vehicles.
- Schedule service appointments.
- Help find solutions to customer inquiries and complaints.
- Follow up on the progress of each repair order during the day, ensuring to contact customers regarding any changes in the estimate or time promised.
- Handle phone inquiries regarding work in process and appointments and returning phone messages promptly.

**For this role, come equipped with**:

- Experience in the automotive industry.
- Knowledge of PBS DMS system is a definite asset.
- Ability to pay attention to detail.
- A desire to achieve the very best in customer service and teamwork.
- Excellent listening skills.

**Please note**: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

- Bonus incentive plans (where applicable)
- Career mobility
- Flexible benefits
- Paid leaves
- Commission package (where applicable),
- Good work/life balance
- Robust health & well-being initiatives
- On-going training.

**Salary**: $50,000.00-$90,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Work Location: In person



  • Gloucester, Canada Dilawri Automotive Group Full time

    S. Dilawri Automotive Group is currently seeking a Service Advisors to join our dynamic team at our following dealerships: **Bank Street Mazda** Essential Job Duties: - Greet and welcoming of service customers and listens to their concerns - Work with technicians to identify required maintenance and repairs - Prepare repair orders, enter them into the...


  • Gloucester, Canada Assured Automotive Collision Full time

    ** Industry Leading Compensation: Salary, Bonus & Benefits** **The Customer Service Appraiser's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, and informing and updating customers and insurance companies...


  • Gloucester, Canada Dilawri Automotive Group Full time

    The S. Dilawri Automotive Group is currently looking to hire an experienced Automotive Service Manager. Essential Job Duties: - Oversee and control a successful Service Department - Responsible for implementing and administering all systems, procedures and processes - Maintain high profitability and customer satisfaction - Manage a high performance team of...

  • Service Advisor

    6 days ago


    Gloucester, Canada Astra Motors Inc Full time

    **Job Summary**: Are you passionate about providing exceptional customer service and knowledgeable about the automotive industry? Astra Motors is seeking a dedicated and professional **Service Advisor** to join our team. As a Service Advisor, you will act as the vital link between our valued customers and our service department, ensuring a seamless and...


  • Gloucester, Canada Dilawri Automotive Group Full time

    S. Dilawri Auto Group is currently seeking a high energy, experienced Tower Operator for our following dealership: **Bank Street Mazda - 2575 Bank Street** The Tower Operator contributes to the operational effectiveness of the service department and to positive CSI results by maximizing shop productivity by ensuring all vehicles advance through the shop in...


  • Gloucester, Canada Dilawri Automotive Group Full time

    S. Dilawri Auto Group is currently seeking a high energy, experienced Tower Operator for our following dealership: **Bank Street Mazda** The Tower Operator contributes to the operational effectiveness of the service department and to positive CSI results by maximizing shop productivity by ensuring all vehicles advance through the shop in a timely and...


  • Gloucester, ON KB M, Canada Alpha Auto Group Full time

    Alpha Auto Group (AAG) is a Canadian automotive retailer with a rapidly expanding network of dealerships across North America. We focus on providing exceptional customer experiences, developing high-performing teams, and fostering trusted partnerships with our manufacturers, all while maintaining a dedication to excellence.At AAG, we're shaping the future of...


  • Gloucester, Canada Dilawri Automotive Group Full time

    The Dilawri Automotive Group is currently looking to hire an experienced Service Director to manage the efficient and profitable operation of multiple Service departments across our group. Essential Job Duties: - Forecast goals and objectives for the departments and strive to meet them. - Hire, train, motivate and monitor the performance of the Service and...


  • Gloucester, ON, Canada Alpha Auto Group Full time

    At Alpha Auto Group (AAG) we're a dynamic team of passionate professionals committed to delivering exceptional customer experiences. Our love for cars is matched only by our unwavering dedication to our customers. As a customer-centric organization, our mission is to provide a best-in-class experience, with our customers at the core of every decision we...


  • Gloucester, Canada Alpha Auto Group - Ogilvie Subaru Full time

    Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in...