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Stakeholder Partnerships Lead
13 hours ago
**Position Type**:**Full Time
**Department**:**Business Development
**Work Location**:Canada
**Work Arrangement**: Hybrid
**Work Hours**:**Standard Business Hours Monday to Friday
**Travel Required**:**Minimal
A proudly Canadian company, Sentrex Health Solutions (SHS) is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include **Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.**
**Come and join our team But first, let us tell you why we love working here**:
- We are 100% Canadian with locations across the country
- State-of-the-art facilities to provide high-quality products and services
- The opportunity to be a part of a winning, high-performing team
- Collaborative, engaging workplace culture - **we are passionate about our people**
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
- High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
- Quarterly virtual social events
**The Opportunity**:
Reporting to the Vice President, Pharma Partnerships & Customer Experience, the **Stakeholder Partnerships Lead** will build and foster strategic external relationships as well as uncover and explore opportunities to grow new and existing business for Sentrex Health Solutions (SHS). Working closely with the Director of Business Development, the **Stakeholder Partnerships** **Lead** will champion customer relationships and strategies to meet/exceed financial and non-financial objectives for Sentrex Health Solutions. The** Stakeholder Partnerships Lead** will play a crucial role in shaping solutions to address the needs of external stakeholders in response to evolving landscape/market needs and ensuring excellent customer experiences with SHS. This customer-facing role will represent Sentrex Health Solutions with authenticity, integrity, and a commitment to deliver best-in-class patient support.
**A Day in the Life (What you will do here)**:
**Stakeholder Engagement/Business Development**
- Develop strategies to engage potential clients and effectively communicate SHS value propositions and offerings.
- Build and foster trusting partnerships with key stakeholders including but not limited to pharmaceutical clients, patient associations/groups, HCP associations, consultants, and project groups.
- Identify and generate new business opportunities through various channels.
- Identify and understand clients' needs and tailor deliverables and solutions accordingly.
- Maintain and evolve long-standing stakeholder and client relationships to inspire customer loyalty and retention.
- Lead Capabilities Presentation development and execution in collaboration with cross-functional partners for activities including research, insight generation, and customer communications.
- Co-develop business development opportunity scorecard and assessments to cultivate responsible growth for SHS.
- Work with Client Solutions to develop Sentrex Key Messages and Value Proposition.
- Effectively communicate the value proposition of Sentrex and its offerings through engagements and presentations.
- Develop novel approaches to communicate PSP performance and the ongoing value Sentrex delivers to customers.
- Provide editorial review and creative input to communication outputs.
- Lead the implementation of a CRM technology solution for the business development to support customer profiling, communications, and planning of activities.
- Regularly collect customer feedback to ensure an excellent customer experience throughout the partnership lifecycle.
**Strategic Planning**
- Consistently monitor broad market trends and pipelines to strategically prepare for new molecules that will require patient support programs and incorporate insights into planning cycles.
- Regularly provide senior leadership team with up-to-date “outside in” perspectives - industry trends, best practices, and ecosystem insights.
- Deliver against ambitious annual growth targets and drive future focus and internal alignment.
- Co-develop and effectively execute manufacturer/tactical strategy for each business development opportunity.
- Proactively identify roadblocks and inefficiencies and contribute to iterative process improv
