Client Care Specialist

7 days ago


Toronto, Canada Qualityhomemakers Inc. Canada Full time

Client Care Specialist / Sales Representative - Home Care Services

**Company**: Quality Homemakers
**Location**: Greater Toronto Area, ON

About Us

At **Quality Homemakers**, we believe every family deserves peace of mind when it comes to caring for their loved ones. We provide compassionate, reliable Caregiver and Personal Support Worker (PSW) services to seniors and families across the GTA.

We are growing and seeking a **Client Care Specialist (Sales Representative)** who will play a key role in connecting families with the care they need. This is not just sales — it’s about guiding families through an important decision and showing them how our services can improve their loved one’s quality of life.

What You’ll Do
- Listen with empathy to understand client needs and recommend the right caregiving solutions.
- Conduct in-home consultations and build trust with clients and their families.
- Present service options clearly, including pricing and care plans.
- Build and maintain referral relationships with hospitals, clinics, and community partners.
- Achieve monthly client acquisition and sales goals.

What We’re Looking For
- Proven experience in **sales, client relations, or business development** (healthcare or home care experience is a strong asset).
- Excellent communication and interpersonal skills — both on the phone and face-to-face.
- Ability to empathize with families while confidently presenting solutions.
- Self-motivated, goal-oriented, and comfortable working independently.
- Valid driver’s license and reliable transportation (required for in-home visits).

What We Offer
- Competitive base salary **plus commission**.
- Training on home care services and client support.
- Flexible schedule with some evening/weekend availability for client needs.
- Opportunity to grow with a trusted, community-focused company.
- The chance to **make a difference** in families’ lives every day.

Job Type
- Full-time & Part-time
- Monday to Friday (with occasional evenings/weekends for consultations)

**Job Type**: Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 20 per week

**Language**:

- English (required)

Willingness to travel:

- 50% (preferred)

Work Location: On the road



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