Guest Reception Clerk

7 days ago

Squamish, Canada LandSea Camp Services Full time

**About Working in Remote Camps**

Our camps are located in remote areas, and staff live on-site (meals and accommodation included) on scheduled shifts and leave camp on scheduled breaks. A typical shift schedule is any of the following: 4 weeks on and 2 weeks off, 3 weeks on and 1 week off or 2 weeks on and 2 weeks off.

Most of our LandSea camps offer individual staff accommodation, ensuite or shared bathroom, full meals, WIFI and some have health/gym facilities for staff. We provide partial uniforms and help with the travel/reservations as needed to and from camp locations.

Camp staff work long hours and multiple days in a row. A typical workday is between 10-12 hours (day or night shift) and overtime rates apply. Health and Wellness benefits are offered after three months.

Health and Safety and a Respectful Workplace are essential for everyone working together at LandSea. Our camps are drug and alcohol-free workplaces, and some require pre-employment drug and alcohol testing. All new staff are required to complete pre-employment onboarding orientations.

Our team members include Clerks, Cleaners, General Helpers, Housekeepers, Janitors, Maintenance, Security, Chefs, Cooks, Bakers, Lodge Managers, Health and Safety Officers and more.

**About the Job, Benefits and Perks**
- Starting September 25, 2025
- Wage starts at $21/hour
- Overtime pay
- Schedule: 10-hour or 12-hour shifts
- 4 weeks on; 2 weeks off, rotation schedule
- Meals and on-site accommodation are provided
- Commuter benefits
- Company events
- Employee assistance program
- Wellness program
- Career growth opportunities

**Job Qualifications**
- Minimum 2 years of working in a hotel reception or guest services role.
- Great communication skills. Speak, read, and write English.
- Completion of a high school diploma, GED, or suitable equivalent
- Team player; supports, motivates, and encourages others.
- Excellent attention to detail and well-developed organizational skills
- Strong work ethic with an ability to work independently and in a team environment.
- Maintains a positive, friendly attitude even under high pressure.
- Always maintain a professional appearance.
- Work safely and responsibly.

**Job Duties and Responsibilities**
- Greets guests and assists them with check-in and check-out.
- Maintains a positive attitude and friendly demeanor.
- Responds to all guest questions and requests.
- Answers and forwards phone calls
- Manage guest bookings and reservations through the PMS.
- Keep a tidy and organized workspace.
- Assists with administrative and clerical tasks as needed.
- Assists with storekeeping duties, including restocking, displays, and POS.
- Monitors closed-circuit television systems.
- Performs Safety responsibility as defined by the Ships Safety Rules in case of an emergency.
- Previous experience with different PMS

**Physical Requirements**
- Stand, walk, stoop, kneel, or crouch for long periods.
- Repeat the same movements including fast, repetitive movements of fingers, hands, and wrists.
- Use muscles to lift, push, pull, or carry objects up to 50 lbs.
- Use hands to handle objects and tools.
- Willingness to travel often.

**Pre-Employment Requirements**
- Marine Medical
- Drug and Alcohol Clearance
- Passenger Safety Management (may be required in future)
- STCW Certification preferred
- Completed Health Questionnaire
- Valid Government Issued ID for travel
- Provide former employment references (2 minimum)

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