Technical Product Support Specialist

7 days ago


Guelph, Canada Trojan Technologies Full time

**Accountabilities**
- Provide first-level technical solutions regarding the installation, operation, and maintenance of products.
- Ensure requests are handled appropriately by coordinating with various functions within the company.
- Troubleshoots and resolves technical issues using established diagnostics tools and procedures.
- Exceptional call handling soft skills, possessing the ability to conduct active listening while being empathetic and reassuring the customer.
- Obsesses over the customer experience and constantly strives to exceed their expectations

**Critical Competencies / Core Behaviours**
- Acts with integrity, openness and honest (Instill Trust)
- Champions continuous improvement. Moves strategy to action (Deliver Results)

**Qualifications**
- Post-secondary education in a related discipline.
- Minimum 2+ years of customer-facing experience with progressive responsibilities.
- Demonstrates a passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution
- Able to communicate clearly and effectively, both written and verbal (in required language)
- Able to self-manage and work independently in a fast-paced and highly demanding environment
- Ability to multitask and are highly organized.
- Proficient Computer Skills: Microsoft Office365 with advanced Excel skills

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

**Unsolicited Assistance



  • Guelph, Canada Trojan Technologies Full time

    **Imagine yourself** - Doing meaningful work that makes an everyday impact on the world around you. - Thriving in a supportive team environment that inspires you to strive for excellence. - Collaborating with a vibrant, diverse, global team. At Trojan Technologies, you have the power to make it possible. When you join the Trojan Technologies team and the...


  • Guelph, Canada Trojan Technologies Full time

    Within Danaher, we are proud to be one of Danaher's Water Quality companies. Through strong customer partnerships, the water platform advances the quality and delivery of water. Want to help us in this mission? Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find...


  • Guelph, Canada SLR Consulting Full time

    We are SLR Consulting (Canada), a 400+ team of environmental/regulatory professionals across the country. We are a leading consulting firm delivering over 30 technical disciplines helping our clients reach their environmental and sustainability goals. With over 25 years of experience, we are a recognized leader in environmental and advisory solutions. - As...


  • Guelph, Canada Veralto Global Full time

    Every person is unique, but we all have something in common: the need for safe, clean water. And it’s only by bringing together people with diverse ideas, perspectives, and backgrounds that we can solve the complex water problems of our changing world. At Trojan Technologies, we believe success for all comes from the contributions of every single one of...


  • Guelph, Canada Danby Product Ltd. Full time

    **General Summary** Under the direction of the HR Manager, the Payroll & Benefits Specialist is responsible for managing payroll and Benefit operations for Danby divisions in Canada and the Unites States. **Primary Duties and Responsibilities**: **1. Payroll Management** - Process Canadian and U.S. payroll on a bi-weekly basis - Manage irregularities,...


  • Guelph, Canada Oregon Tool Full time

    **Work Location: Remote** **Go one better, together.** We’ve built something we’re extremely proud of, and we think it’s time you became part of it. Working at Oregon Tool, Canada Ltd., you’ll build your career and do your best work while contributing to the whole of the company. We're for those who lean into challenges and expect that same...


  • Guelph, Canada Oregon Tool Full time

    Work Location: Remote Go one better, together. We’ve built something we’re extremely proud of, and we think it’s time you became part of it. Working at Oregon Tool, Canada Ltd., you’ll build your career and do your best work while contributing to the whole of the company. We're for those who lean into challenges and expect that same attitude from the...


  • Guelph, Canada Oregon Tool, Inc. Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:We’ve built something we’re extremely proud of, and we think it’s time you became part of it. Working at Oregon Tool, Canada Ltd., you’ll build your career and do your best work while contributing to the whole of the company. We're for those who lean into...

  • Product Specialist

    2 weeks ago


    Guelph, Canada Robinson BUICK GMC Full time

    ROBINSON MOTOR COMPANY continues to build the success. With locations in Seaforth, Fergus, Simcoe and Guelph we have extensive coverage throughout South Western Ontario. We are an established Dealership that's continued to see steady growth year over year, and a veteran team makes this a great opportunity! We are currently hiring a **Product Specialist**...


  • Guelph, Canada SLR Consulting Full time

    We are SLR Consulting (Canada), a 400+ team of environmental/regulatory professionals across the country. We are a leading consulting firm delivering over 30 technical disciplines helping our clients reach their environmental and sustainability goals. With over 25 years of experience, we are a recognized leader in environmental and advisory solutions. - As...