Support Worker

**Title**: Supportive Housing Worker **Full Time Over Night Position**

**Location(s): Rita Thomson Residence -**Ottawa

**Salary**:$45,915.54 - $51,777.69 per annum **_based on work experience_

**Hours**: 37.5 hours per week

**Employer**:**John Howard Society of Ottawa

**H**OW**T**O**A**PPLY**:Please submit your cover letter and resume through

the John Howard Society of Ottawa’s website, under the Careers tab at:
**Closing Date**:**Friday, October 23, 2025

**About the environment**:Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focussed on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

**About who we support**:Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

**About the role**:The Supportive Housing Worker position will report to the Housing Coordinator or their designate, who in turn will report to their Department Director. The Supportive Housing Worker, under the management of the Housing Coordinator, will undertake the objectives of Enhanced Supportive Housing site, building community, working with marginalized population. The Supportive Housing Worker position is a foundational role that ensures the daily and weekly routines of the enhanced housing program are maintained while supporting residents in meeting their basic needs (physical, emotional and mental health) working collaboratively with the case management team. Supportive Housing Worker are responsible for providing trauma - informed standards of care for the community.

Some flexibility in working hours, to ensure coverage to support the team and needs of the program.

Education: University Degree/College Diploma in the Social Sciences, or equivalent experience

Preferred:

- Bilingualism
- French and English
- Past support worker experience
- Strong computer proficiency (including Word, excel, outlook, PowerPoint, and database management)

**You’ll also be prepared to..**

Handle responsibilities as

Supportive Housing Worker Responsibilities
- Maintain a safe and supportive environment while fostering a sense of community and connection.
- Distribution of resident’s daily medications, as described in the medication policy.
- Daily food preparation and distribution.
- Ensure that resident care plans are adhered to.
- Work collaboratively with caseworkers to maintain and update resident care plans.
- Maintain professional development through participation in relevant training, participation in supervision and through Supportive Housing Worker performance evaluation plans.
- Participate in schedule unit care, supporting with activities of daily living to assist in maintaining residents housing, and support residents in participating life skills to enhance engagement and build rapport, enabling them to maintain housing.

Report Writing/ Administrative
- Maintain daily log notes on SharePoint.
- Produce additional written reports, and records as required.
- Submit necessary statistical information as required.
- Weekly food contribution orders (Sysco).
- Communicate any property or safety issues to Coordinate or their designate.

Collateral Communication/Program Representation/Training
- Maintain consistent communication and develop positive relationships with the external collateral agencies, significant individuals, and other professionals involved with the residence.
- As requested, participate in residents case conferences and other obligations involving a resident.
- Participate in committees or meetings as requested by the Housing Coordinator.
- Assist with program development and promotion as requested by the Housing Coordinator.
- Consistently demonstrate best practices within trauma informed care.

**You’re a fit with our organizational culture, if you mirror our values in the way you work**:

- You are committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches.
- Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
- Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belon