Inside Sales

2 weeks ago

Edmonton, Canada GAM Technical Services Full time

GAM Tech is a company of hard-working team players who refuse to take ourselves too seriously. We boast an inspiring, energetic, and healthy work environment where our employees are respected, empowered, and rewarded for going the extra mile.

At GAM Tech, we’re committed to providing unmatched customer service, comprehensive IT support and services, and innovative IT solutions for clients across Western Canada.
We are partnering with a lot of IT industry leaders like Cisco, Microsoft, Lenovo, and VMWare and provide service as a Xerox Sales Agency.

We are looking for an* inside sales *professional enthusiastic about solving business challenges through a consultative sales approach.

We offer a friendly and collaborative atmosphere where your effort is recognized. We provide competitive wages, enhanced by a flexible health spending account, unlimited PTO, comprehensive initial training, robust learning and development opportunities, and many other perks.

**Role**:

- Prospect potential customers using direct cold calling and indirect networking and social media methods.
- Establish relationships and secure contracts with new and existing customers that achieve assigned sales quotas and targets.
- Drive client retention and growth in assigned accounts/territory.
- Follow Xerox sales management process, account planning, and opportunity identification.
- Drive the entire sales cycle from initial customer engagement to closed sales.
- Plan, facilitate, and/or conduct complex negotiations for assigned accounts/territory.
- Manage customer experience and relationships.
- Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepare forecasts and reports by collecting, analyzing, and summarizing CRM information.
- Draft and deliver sales proposals.
- Be a leader in client satisfaction by maintaining quality service standards.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices, participating in professional organizations.

**What we’re looking for**:

- Excellent customer service skills, with the ability to create/cultivate trusting relationships with clients and co-workers;
- A calm, friendly self-starter who works well independently;
- Bachelor’s degree (preferred but not required);
- Outstanding verbal and written communication skills;
- Expert understanding of sales processes and B2B sales methodology.

**Additional Comments**:
We value a diverse and inclusive workplace. Please contact us if you require accommodation during the hiring process, and we can arrange reasonable and appropriate accommodations.

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