Customer Service Representative

7 days ago

Mississauga, Canada Club Champion Full time

**OUR COMPANY**

Club Champion Canada is a custom club fitting and building company, integrating expert component knowledge with quality golf products to bring our customers the best fitting and building services in Canada. We specialize in dealing with reputable brands, while offering an unbiased and results based approach to fitting golf clubs. We currently have 4 locations within Canada with an expanding portfolio.

**OUR DRIVE**:
We want to inspire and motivate our customers to get the most out of the game they love. We believe that everyone has untapped potential and, with a custom fitting, we can release it. We never accept less than 110% from our staff members to deliver the best golfing retail experience, enabling our customers to get their best results. We are obsessed with everything golf. What’s going on now, what’s new and what’s coming next. We don’t follow, we lead.

If you are a highly driven individual who is passionate about helping others, then we can’t wait to discuss career opportunities with you.

**Job Summary**:
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are passionate about delivering excellent customer service and have strong communication skills.

**Responsibilities**:

- Provide accurate information and assistance to customers regarding products, services, and order status
- Resolve customer complaints or issues with patience and empathy
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records by updating account information
- Collaborate with other team members to ensure customer satisfaction
- Identify opportunities to upsell or cross-sell products or services to customers
- Analyze customer feedback and provide suggestions for improvement

**Requirements**:

- Fluent in English (both written and verbal)
- Excellent communication skills, both over the phone and in writing
- Previous experience in customer service or a related field is preferred
- Ability to handle difficult or irate customers with professionalism and empathy
- Strong problem-solving skills and ability to think quickly on your feet
- Proficient in data entry and computer skills

**Skills**:

- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and navigating computer systems
- Sales experience is a plus
- Golf knowledge is a plus

**Salary**: $48,500.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 2 years (preferred)
- Customer service: 2 years (required)

Work Location: In person

  • Customer Service Representative

    6 days ago

    Mississauga, Canada national tire sales & service Full time

    **Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. **Duties and Responsibilities**: - Respond to all incoming phone calls and other general requests. - Ensures that the office runs efficiently. - Deal...

  • Certification Services Representative, Mississauga

    2 weeks ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Certification Services Representative, Vaughan

    6 days ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Customer Service Representative

    2 days ago

    Mississauga, Canada national tire sales & service Full time

    **Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...

  • Customer Service Representative

    3 days ago

    Mississauga, Canada E-Link Electronics Service Centre Full time

    **Samsung - CSR Position** Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers. Full time - Monday thru Saturday (9-5pm) Job description: - Receive customers at our...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada E-Link Electronics Service Centre Full time

    **Samsung - CSR Position** Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers. Full time - Monday thru Saturday (9-5pm) Job description: - Receive customers at our...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Mississauga, Ontario. Services include the provision of information and issuance of health cards, driver’s licences, licence plates, stickers, Ontario photo cards (OPC) and other...

  • Parts Counter

    4 hours ago

    Mississauga, Canada Service Door Industries Full time

    **Parts/Service Counter Customer Service Representative (CSR)** **Hours: 7:30 am to 4:00 pm Monday to Friday** **Location: Mississauga** SDI is a progressive industrial overhead door manufacturer looking for an Inside Sales Representative for our Parts Counter. In this position, you will be the primary contact for customers as they place parts orders,...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Mississauga. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member of the Customer...

  • Customer Service Representative

    6 days ago

    Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...