Manager, Traditional Services

**Manager, Traditional Services**:
Under the supervision of the Director of Family Services, the Manager of Traditional Services implements and coordinates a collaborative program; as well as directs and supervises the Services’ teams to ensure effective and efficient services are provided to clients of KSCS.
- Department:

- Management, Traditional Services
- Duration:

- Indefinite full-time position, with a 9-month probationary period
- Salary:

- Starting at $47.73/hour
- Schedule:

- 35 hrs/week; must be willing to work flexible hours as necessary

**Description**:
Under the supervision of the Director of Family Services, the Manager of Traditional Services implements and coordinates a collaborative program; as well as directs and supervises the Services’ teams to ensure effective and efficient services are provided to clients of KSCS.

With mínimal direction, with respect to business objectives and company philosophy, provides strong management to assigned staff using advanced technical skills with tactical leadership skills. Manages, prepares, administers and directs the control of a specific area of the business. Monitors department adherence to approved budget. Negotiates internal or external agreements as required.

Designs and develops organizational policies relevant to the department. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods, and staffing. In some instances, this manager may be responsible for a functional area and not have any subordinate employees.

Responsible for the day to day direction and management of the relevant business area. Reviews and approves recommendations, providing relevant information to executive management team. Has full autonomy to deliver to agreed accountabilities and contributes to the solution of complex technical problems with senior level skill. Decisions may affect the effectiveness of the organization, its products and services and its people.

**Responsibilities**:
Manages and supervises the Traditional Services team to provide services aligned to the strategic plan of KSCS:

- Ensures the Director of Family Services and the Management team are well briefed on any opportunities, developments or changes in services, working groups and/or committees.
- Attends and participates in KSCS Management meetings and planning sessions and then follows up with any delegated tasks, including transmitting the necessary information to Prevention team.
- Establishes and hosts regular service area all staff meetings (bi-weekly) to support plans and communications tracking of work and team building.
- Ensures that Traditional programs, services and projects are planned, coordinated and executed.
- Establishes, and ensures, appropriate networking processes between Traditional Services and other KSCS Service areas, including assigning appropriate resources.
- Participates in local, regional and national working groups/committees as determined by the Director of Family Services.
- Provides advice and support to Management on organizational Internal Operational issues.
- Provides assistance in developing proposals and securing funding.

Directs and supervises the Traditional Services team:

- Provides direct leadership and supervision to Supervisors, Team Leaders and staff in the implementation of Service Delivery activities, goals and objectives of the Traditional Services team.
- Promotes communication and adequate information flow within the Traditional Services team, the organization, external organizations and with community members.
- Ensures evaluation and periodic reviews of service delivery/work plans.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws; this includes recruiting appropriate staff; resolving problems; training employees; directing specific work; appraising performance; and, in collaboration with HR, in terminating employees, when necessary.
- Conducts planning sessions with Traditional Services team to ensure work plans, tools, projects and services align with the Strategic Plan of KSCS and emerging needs noted by KSCS Management.
- Ensures Traditional Services team develops and institutes policies, procedures, controls and/or information sessions to support service delivery.
- Ensures Traditional Services team conducts relevant research to identify emerging needs, trends and best practices and develops annual work plans and budgets to respond to these needs, trends and best practices.
- Assists the management team in addressing staff validation and social activities.

Management of Traditional Services budgets:

- Ensures adherence to the annual budget cycle as determined by KSCS, including planning, forecasting, maintenance and reporting based on service delivery and KSCS’ strategic