Associate Systems Administrator

2 weeks ago

Mississauga, Canada FANUC America Corporation Full time

At **FANUC America Corporation** we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.

FANUC America Corporation (FAC) is currently searching for an **Associate Systems Administrator (PC Support/Deployment)** to be responsible for installing and troubleshooting corporate standard hardware and software. This position will work with end users to troubleshoot hardware, software, and network problems. Primary responsibilities will include:

- Install, deploy, move, configure, repair, and audit corporate standard hardware and software including PC’s, workstations, printers, phones, smart phones and other technologies.
- Maintain PC audit records.
- Track and audit software licensing.
- Troubleshoot hardware and software problems, including contacting vendors or other department peers for assistance.
- Provide effective and polite communication on a daily basis to end users, department peers, and vendors.
- Communicate with the Technical Group as needed to ensure problems are resolved.
- Answer and track calls at the helpdesk.
- Provide audio video conference room support and telephone support.
- Teach training classes as needed.
- Occasional travel to the US
- Associate degree in business, electronics, data processing or computer science or equivalent relevant experience.
- Minimum three years of troubleshooting experience with Windows, and Microsoft products including Office and Operating Systems preferred
- Ability to install, configure, troubleshoot, and support PC hardware and software.
- Working knowledge of general office communication wiring.
- Troubleshooting knowledge of printers, conference room equipment and computer hardware.
- Friendly and ambitious individual who can work closely with customers with excellent oral, written and interpersonal skills.
- Independently motivated individual who will stay abreast on current technology.
- Working knowledge of UNIX is a plus.
- High School Diploma or GED Required

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

- Medical, Dental & Vision Insurance
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Flexible Benefit Dollars
- Generous Holiday & Vacation Program

Sponsorship is not provided for this position.

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