Academy for Services

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**SAP is not offering relocation benefits for this role at this time.**

**SAP is not offering current or future visa sponsorship for this role at this time.**

**The SAP Academy for Services & Consulting is a development program designed for talent who are early in their career.**

**Who You’ll Become**

SAPs Technical Quality Manager (TQM) supports and delivers high-impact services within the Premium Engagement program. You’ll play a key role in analyzing customer requirements, planning and executing tailored engagement strategies, and collaborating with cross-functional teams to drive value and alignment. Your responsibilities will span project planning, service delivery, governance, issue management, and hands-on execution of technical and strategic initiatives, positioning you as a trusted advisor to customers and a critical partner in ensuring their long-term success with SAP.

**What You’ll Do**

As a TQM within the SAP Academy for Services & Consulting, you will be responsible to:

- Immerse yourself in multidimensional, experiential learning that focuses on business transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Enhance skills around our solution portfolio, managing customer retention, and driving value realization.
- Receive onboarding in your local market with on-the-job training and mentoring by a senior TQM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

**What You Bring**
- Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology.
- 2-3 years of experience working with SAP Enterprise, Industry, Platform, and SaaS Solutions, with exposure to third-party and partner technologies.
- Hands-on experience with SAP HANA, S/4HANA, or SAP Business Technology Platform, with a strong understanding of how to leverage these technologies to drive transformation.
- Demonstrated knowledge of SAP project management, value management, and quality management practices to support delivery excellence.
- A track record of influencing solution design, implementation, and change management initiatives across complex environments.
- Experience supporting key phases of the customer lifecycle—including pre-sales, solutioning, procurement, contract renewals, and retention—with a focus on long-term value creation.
- Skilled at building trusted relationships with C-level executives, senior leaders, and key stakeholders to drive alignment and strategic outcomes.
- Strong facilitation, negotiation, and de-escalation skills, with the ability to manage high-stakes discussions and maintain productive engagement.

The SAP Academy for Services & Consulting is a development program designed for talent who are early in their career.

**About SAP Next Gen Academy for Services & Consulting**
- The Academy partners with SAP Customer Services & Delivery to support customers in their digital transformation, driving adoption and effective use of SAP software through planning, implementation, integration, and continuous improvement.

The 12-month SAP Next Gen Academy for Services & Consulting offers classroom learning and role-focused rotations. It builds a strong foundation in consulting, project management, technical, and solution support to prepare you for success in Customer Services and delivery.

Join us for a unique opportunity to build your network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.

SAPNextGen
- #SAPAcademyforServicesandConsulting

SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.

We are planning a practical and immersive portion of our program, which will likely involve participants spending 2 weeks, in Newtown Square, Pennsylvania. This experience is designed to provide unparalleled hands-on learning and networking opportunities.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation