Csr - Customer Service Representative

2 days ago

Woodstock, Canada DeJong Enterprises Inc. Full time

De Jong Enterprises is a logistics and trucking company offering a role of a **Customer Service Representative**in our **Woodstock location** located at 261 **Woodall Way.**If you pride yourself on your customer service skills this opportunity is for you

As a Customer Service Representative, you will be in direct communication with our customers, assisting them with their orders - data entry, invoicing, tracking and responding to their inquiries, all while maintaining our On-Time-Delivery targets and excellence in customer service.

**De Jong is committed to investing in our team members; we offer**:

- Schedule Monday - Friday, with weekends off
- Market competitive wages
- Comprehensive benefits plan
- Educational assistance program
- Employer Sponsored Retirement Savings Plan
- Respectful and family-oriented working environment with strong company values

**As a Customer Service Representative, you will**:

- Receive and respond to customer orders and enquiries
- Log and enter shipment details
- Advocate for our customers and their shipping needs
- Keep working area organized and clear of waste.
- Sound knowledge for the transportation / LTL trucking industry
- Post-Secondary or High school diploma, or equivalent skills and experience
- 1 year of customer service experience is an asset
- Effective written and oral communication skills
- Excellent attention to detail
- Provide a high level of customer service
- Excellent computer skills, with demonstrated working knowledge of MS Office products and ability to learn in-house computer programs.
- Telephone skills, listening and verbal communication skills, ability to multi-task, be dependable, emotional control, and good reporting skills

Pay: $20.00-$23.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Work Location: In person

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