Superintendent Ems Operations

:
**General Information**:
**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks

**ACCOMMODATION**: Reasonable accommodations are available upon request for all parts of the recruitment process.

**PRIVACY**:Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866

Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date.

**Job Description**:
***:Under the general supervision of the Deputy Chief - EMS Operations (City), is responsible for ensuring the operational readiness of the EMS system and, through direct interaction, monitors, evaluates and supervises paramedics.

**MAJOR RESPONSIBILITIES**:

- Manages the scheduling of paramedics for the platoons.
- Participates in the hiring, termination, evaluation and discipline of employees.
- Ensures base supplies are delivered to and stocked to an adequate level and forwards orders to the main office.
- Monitors and ensures paramedics comply with Basic and Advanced Life Support Patient Care Standards, _Occupational Health and Safety Act_ and regulations, _Ambulance Act_ and regulations, all relevant acts and regulations that may relate to the paramedic daily duties and obligations, and Emergency Medical Service and Corporate Policy and Procedures.
- Investigates accidents, WSIB claims, and public complaints; provides a written investigation report as required.
- Works co-operatively with Central Ambulance Communications Centre, base hospital, Ministry of Health, other health care service agencies, and City departments.
- Prepares and delivers training programs and service educational requirements as a Service Instructor.
- Carries out operational duties as assigned and performs the duties of Service Duty Officer.
- Responds to emergencies as directed by CACC.
- Performs other duties as may be assigned.

**QUALIFICATIONS**:
***

**Education/Experience**:

- Must be qualified as an A-EMCA and have a minimum of five (5) years experience as a paramedic
- Knowledge of land ambulance legislation, regulations, and current practices pertaining to land ambulance services and personnel

**Skills/Abilities**:

- Excellent interpersonal skills and the ability to relate to the public, staff and associated health care providers
- Must be at an intermediate level in word processing and spreadsheets
- Must possess superior analytical, multi-tasking, organization, customer service, and teamwork skills.
- Must possess and maintain a valid Ontario Class “F” driver's licence or equivalent
- Must meet the definition of a competent driver as defined by the Corporation
- Competent within the meaning of the _Occupational Health and Safety Act_

**Assets**:

- Qualifications as an Advanced Care Paramedic would be an asset
- Management or lead hand experience would be an asset
- A basic skill level in access and internet would be an asset

**CONDITIONS OF EMPLOYMENT**:

- Successful completion of the Paramedic Physical Agility Evaluation (Arcon) is required
- Must remain a competent driver as defined by the Corporation
- May be required to provide a successful driver’s record (uncertified)
- Must undergo a successful Police Vulnerable Sector Check (PVSC)

**Leadership Competencies**:
**Competency**

**Proficiency Level**

**Proficiency Level Definition**

Strategic Approach

3

Understands and aligns current actions with the Corporation’s vision, mission, principles, values, and strategic direction

Political Acumen

3

Understands and uses formal and informal structures/networks

Innovation & Continuous Improvement

3

Encourages ideas to improve the quality of work and implements new approaches

Inspiring, Motivating & Developing

3

Provides encouragement and instruction and shares advice and expertise

Decision Making

3

Makes decisions in situations based on established processes/procedures

Collaboration & Partnerships

3

Develops and maintains positive internal and external relationships

Inclusion & Respect

3

Builds inclusion and respect into service development and deliveryCommunication

3

Ensures information is communicated to others who should be kept informed

Business Acumen

3

Operates