Patient Experience Coordinator
2 weeks ago
**Cornerbrook Physiotherapy offers a mix of physiotherapy, chiropractic, massage therapy, acupuncture, shockwave, IMS, rehab exercises and more to best serve the Northeast Calgary community. We are looking for a passionate individual to join our dynamic team today**
**Potential of getting prompted to a Full Time Office Manager Position within 6 Months**
We offer you:
1. Full-Time & Part-Time Hours
2. Competitive starting hourly compensation ($16-$18/hr)
3. Career courses that help you build your skillset ($$$)
4. Paid onboarding and training ($)
5. Paid time off ($) for self-care, family, friends, travel
6. Company-sponsored team dinners and outings ($)
7. Other Perks (see below)
8. Opportunity to be a part of a great and growing team
**Contact me if you have the same CORE VALUES**:
- PROVIDE THE BEST EXPERIENCE FOR EVERY PATIENT
- STRIVING TO MEET GOALS IN DAILY LIFE
- CREATE A STRONG & POSITIVE WORK CULTURE
What will be asked of you:
- Commit to your onboarding so you can get up to speed much quicker
- You want metrics on how you are doing and what areas of the role you need help with
- We will train you on how to offer a great patient experience on the phone
- You can learn software that helps us run the clinic, schedule patients, invoice, collect payments, etc
- Love to help people in fast-paced environments
**Preferred but NOT required**:
- Punjabi and Hindi Language skills
- Previous experience with Jane EMR
- Ability to work in a fast paced environment
- Ability to problem solve
- Ability to dissolve conflict
- Prior work in customer service
- Inbound or outbound phone experience
- Prior work in a healthcare setting e.g. medical office
- Familiarity with physiotherapy, massage, chiro, acupuncture
- Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, Nexgenrxbilling
- Proficient in use of computers and other office equipment
- Learning new software and data entry
- Knowledge of general office procedures
**Potential of getting prompted to a Full Time Office Manager Position within 6 Months**
**Start Date: Immediate**
**Job Types**: Full-time, Part-time, Permanent
Pay: $17.00-$18.00 per hour
Expected hours: 30 - 40 per week
Work Location: In person
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