Physiotherapy Assistant

We’re building StretchLab Victoria If you want to help us build a premiere wellness studio committed to great experiences for clients and employees alike, join us. We are currently seeking part-time health / wellness / fitness professionals to become certified stretch professionals and join our team.

**Minimum Qualifications**
- Certification (or within 90 days of receiving certification) as a kinesiologist, physiotherapist, physiotherapist aide, massage therapist, personal fitness trainer, or dance / yoga / Pilates instructor); or a degree (awarded or in progress) in kinesiology, physical education, or related field.
- 1 year experience working in the health and fitness industry or related industry
- Willing to complete StretchLab Flexologist training (paid) promptly upon hire; final hire is dependent on successful completion.
- Highly reliable team player.
- Must pass a background check prior to hire.

**Desirable Qualifications**
- Experience within a customer service / relationship building environment.
- Experience working hands-on, 1:1 with clients.
- Passionate about the value of stretching and its role in improving mobility, flexibility, performance, and overall wellness.

**About StretchLab**

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the personal training industry, StretchLab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab’s proprietary Flexologist training, the only nationally accredited program for teaching stretching was created by experts in the field and it ensures that our clients receive safe, effective stretching sessions with every visit. StretchLab currently has over 400+ locations open worldwide.

**About StretchLab | Victoria**

We align to the and guide our studio operations with the values below.

**People and Relationships**
- We care about, and are accountable to, our teammates.
- We care about our clients who include us on their wellness/fitness journey and want them to succeed in their wellness/fitness goals.
- We create a safe environment for our staff and clients.

**Excellence and Value**
- We strive to be excellent by bringing our best to work every day.
- We provide value to our clients.
- We ensure that everyone shares in the Studio’s financial success.
- We care about and contribute to our community.

**Growth**
- We are committed to continuous improvement and learning.
- We are a learning organization and we use data, feedback, and experience to get better every day.

**About the Job**

We will be located at 1920 Oak Bay Avenue. This part-time position (20-30 hours/week) is 100% in-person and the work requires hands-on, physical contact with clients. Some weekend and evening work shifts are required, but the aim is to be flexible and ensure that everyone on the team can enjoy a healthy work/life balance. StretchLab prides itself on having the finest team of stretching professionals. StretchLab’s proprietary Flexologist training must be successfully completed to join the team. Time and travel to attend the training is paid.
- Deliver excellent one-on-one assisted stretch sessions that convert prospects to members, and retain members who have joined using static, passive and PNF stretching.
- Educate clients about why you are choosing certain stretches and how it will help them achieve their goals.
- Assess client mobility, flexibility, muscle activation and posture/symmetry to develop a customized stretch plan.
- Encourage and motivate clients throughout stretch sessions.
- Ensure safety of clients regarding proper stretch techniques and enforce StretchLab policies and safety rules.
- Promptly complete detailed notes of each visit to ensure continuity of service.
- Assist General Manager and Assistant Studio Manager as needed.
- Attend staff meetings and required continuing educational presentations.
- Clean and maintain all equipment.
- Be a brand ambassador and participate in networking/community events and studio promotions.

Everyone offered a position as a StretchLab Flexologist must complete the Flexologist Training Program before hiring can be finalized. The program includes:

- 20 hours of online tutorials
- 2 days of in-person/hands-on training in Vancouver, BC, or Seattle, WA, USA. (Travel and time paid)
- A performance / skill test at the end of the in-person training
- 20 hours of practical training (demo clients available through studio presale program)
- Bi-weekly continuing education with other flexologists post-hire (required)

**About You**

In addition to the minimum qualifications above, you will be most successful and happy in this role if you are/have:

- a strong work ethic, commitment to team success
- reliable, punctual and neat;
- excellent communication skills including the ability to read body language;
- empathetic demeanor and know how to connect with people both verbally and non-verbally;
- a po