Account Manager

6 days ago

Vancouver, Canada Hexagon Mining Inc Full time

**Position Title**: Account Manager

**Division**: Mining

**Location**: Canada

**Reports To**: Global Manager, Business Development Minnovare

This position is with Hexagon’s Mining division, a global technology leader, solution provider for surface and underground mine challenges, with proven technologies for planning, operations and safety.

**Purpose of Position**:
The Account Manager USCA role will be responsible for developing and implementing an account management plan to deliver against contract renewal, account growth and account health objectives within Minnovare’ s production & development drilling technology businesses in the USCA region.

**Major Areas of Responsibility**:

- Develop and implement account management strategy to maximise contract renewals and account growth
- Create and identify opportunities for account growth
- Be the primary point of contact for all clients
- Develop and maintain account maps/plans for all current clients
- Monitor and report on the health of each account, identify opportunities and threats
- Establish and maintain relationships with multiple stakeholders within each account
- Implement and lead quarterly contract review meetings with clients
- Demonstrate/reinforce the value Minnovare technology delivers for each client during the life of the contract
- Establish/lead internal account strategy and planning meetings
- Work closely with Global Manager, Business Development to close contract renewals and account growth opportunities
- Develop strong relationships with all Minnovare business units
- Engage other business units as required to ensure account health/renewal/growth objectives are met

**Knowledge & Experience Required**:

- Signiant experience in account management roles within the mining sector, your clients should be Mining Companies or Mining Contractors (ideally underground)
- Experience developing and implementing account management plans and associated reporting
- Ability to demonstrate account growth and retention as a result of your direct efforts - must be able to provide specific examples
- Must be able to demonstrate a history of successfully building and maintaining strong relationships with clients and translating those relationships into account retention and growth
- Relevant network in the underground hard rock mining industry
- Strong understanding of mine operations/process (ideally underground)
- Technical/operational mining experience
- Engineering or a relevant technical degree preferred

**Job Type**: Full-time

**Salary**: Exempt role

**Travel**: Approximately 50% travel required

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