Substance Use Health Coach

Company Overview:
LifeSpeak Inc. is the leading whole-person wellbeing solution for employers, health plans, and other organizations. LifeSpeak Inc.’s suite of digital solutions allows organizations to provide best-in-class content and expertise at scale, empowering individuals to live their healthiest lives. As the parent company to LIFT Digital, ALAViDA Health, Torchlight, and Wellbeats, LifeSpeak Inc. provides a flexible portfolio of wellbeing solutions across mental health, wellness, fitness, nutrition, substance use, and caregiving. LifeSpeak Inc. has more than 30 years of collective experience working with Fortune 500 companies, government agencies, insurance providers, and others across the globe. Insights from LifeSpeak Inc.’s digital and data-driven solutions uncover gaps in wellbeing at the individual and organizational levels, ultimately enhancing workplace performance outcomes.

Passion - Operate with a sense of urgency, enthusiasm, initiative, and commitment

Authenticity - Deliver genuine experiences that foster meaningful connections

Integrity - Commit and execute with honesty, credibility, and reliability

Innovation - Continue to lead health and fitness industry in ways to engage more people

Collaboration - Work together as a TEAM to meet our clients’ and business’ objectives

The Position:
Core Skills:

- The ability to implement evidence-based strategies based on CBT, MI, and the stages of change model to support individuals achieve their desired relationship with substances.
- Strong written communication skills with the ability to write clear, concise, and professional messages to support our members
- Comfortable working independently but able to seek guidance and respond to feedback, as necessary
- Empathetic listening skills
- Ability to handle sensitive and confidential information
- Confident in a digital environment
- Team player
- Strong communicator
- Detail oriented
- Effective problem solver
- Strong emotional intelligence
- Passion for helping others
- Excellent writing skills

The Responsibilities:

- Provide text-based support and guided psychoeducation in substance use care
- Provide virtual sessions via video and telephone
- Deliver online peer support groups for members covering different themes and topics relating to substance use
- Provide recorded and live webinars on topics related to substance use and mental health
- Support member progress through the digital health platform
- Provide motivational support and encouragement
- Develop and edit module-based content for the ALAViDA platform
- Coordinate with team members to support member satisfaction and engagement

**Requirements**:
Qualifications:

- This position requires a completed post-secondary undergraduate education in human service-related disciplines such as social work, psychology, or education; or a certificate program in addiction care; or a coaching certification in addiction care.
- This position **requires** a background in the addiction/substance use field
- This position is not available to individuals who are registered with a licensing or regulatory body (e.g., Social Work, Counselling) because service is required cross-jurisdictionally
- This position is not available to nutrition or fitness coaches. You must have a background in substance use care.
- Knowledge of CBT, Motivational Interviewing, and the Stages of Change Model
- Knowledge of the digital health industry is an asset
- Bilingual is an asset (English/French/Spanish)
- Coaching or teaching experience is an asset
- Delivering virtual health services is an asset
- Communication-related tasks
- Building collaborative relationships
- Passion and experience in mental health or substance use

If this sounds like you, please provide a **cover letter** detailing your interest and experience as well as a resume. Applications without a cover letter will not be considered. We would like to understand why you want this position.

**Benefits**

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive pay, benefits, unlimited flexible time off, and paid holidays just to name a few. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.