Assistant Manager

6 days ago

Olds, Canada Tim Hortons | Company #502531 Full time

Join our growing team We are looking for a Restaurant Assistant Manager

As a Restaurant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.

**In this position you will**:

- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
- Promote a respectful team environment and manage team members with open communication and understanding
- Manage inventory and ordering

**Why work for us?**
- Scholarship program
- Fast paced work environment
- Potential to grow

**REQUIREMENTS**:

- 2 years of experience in the food services industry.
- 1 year of direct work experience in a supervisory capacity
- Valid Drivers License
- Experience in aspects of customer service and people management; customer service training or certificate is an asset.
- Demonstrated ability to lead and direct a team.
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques.
- Experience supervising employees, including organizing, prioritizing, and scheduling work assignments.
- Excellent verbal and oral communication skills, including ability to give directions, converse with customers and communicate with suppliers.
- Conflict resolution, and objection handling skills.
- Able to respond quickly in a dynamic and changing environment.
- Able to effectively communicate both verbally and in writing.- Experience ordering and monitoring supplies, and ensuring appropriate product inventories are in place.

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages - including lattes, cappuccinos and espressos, teas and our famous Iced Capps® - alongside delicious breakfast, sandwiches, wraps, soups and more.

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