Field Service Technician

2 days ago

Montréal, Canada Xeikon Full time

We are looking for Field Service Technician who _**travels 80% of the time**_. We are eager to talk to people with the below credentials, 1. Recent graduates with Associates in Electrical Engineering or related field 2. Military vets with electrical or mechanical technician background 3. Hands-on field techs who work on capital equipment, telecom or related industries We will teach you In addition to in-classroom training, you will be mentored to learn all you need to know to become an Xeikon equipment expert. Training ramp up time is 3 to 4 months and during this time you will travel side by side with other experienced Xeikon Technicians. They will show you the ropes. We are currently hiring Field Service Technicians at Montreal, Quebec. (travel all over Canada). - Communicates with customers on all call activities up to and including scheduled arrival time, scheduled calls, and any deviation that may have occurred. - Troubleshoot and diagnose failures, execute repairs at the customer site. - Completes repairs within standard guidelines as set by the company: repair time, quality of repairs, amount of rework, quantity of repairs, labor efficiency and other measures - Maintain a parts inventory and ship back parts, when necessary, at the end of service calls - Provide status online during the day including updating service call activity and keeping management aware of any issues requiring additional attention - Participation is special projects as requested **Requirements**: - Degree or certification in electrical engineering or technical field is a plus - Strong mechanical, electrical, and computer skills is a must - Previous field experience and familiarity with "road warrior" travel is helpful - Willingness to travel 80+% of the time with little notice is required, in this position you should not expect to be home Monday-Friday and should have the flexibility to work on call including weekends - Knowledge of the printing industry is a plus - Excellent organizational, leadership, interpersonal, and computer skills - Ability to regularly lifts and/or move up to 25 lbs. and to frequently lift or move up to 50 lbs., and occasionally move more than 100 lbs. We offer a competitive hourly rate and overtime (including travel time). Pay: From $33.00 per hour **Benefits**: - Dental care - Employee assistance program - Paid time off - Vision care Schedule: - 8 hour shift - Monday to Friday - On call **Education**: - Secondary School (preferred) **Experience**: - Industrial Maintenance: 2 years (preferred) - Electrical: 1 year (preferred) - Mechanical: 1 year (preferred) Willingness to travel: - 75% (preferred)

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