Field Service Technician

2 weeks ago

Montréal QC, Canada Synerfac Technical Staffing Full time

This Field Installation Technician will need 2+ years of experience installing, maintaining and troubleshooting industrial equipment.
This is a TRAVELING role 80% of the time Most work will be around Montreal, but must be able to travel between Canada and the US.

Requirements/Qualifications:
- Proven experience as an Installation or service technician or similar role.
- 2+ years of experience installing, maintaining and troubleshooting industrial equipment (pneumatic, electrical and mechanical).
- Demonstrated success in supporting high-performance teams in a technical project environment.
- Solid technical background with understanding of installation procedures.
- Ability to support and coordinate multiple teams during installation phases.
- Working in the field performing physical installation tasks at least 80% of time.
- Industrial facilities in the field at the customer location supporting various industries.
- 5 Days Per week US / Canadian Travel.
- Ability to modify PLC program (not a requirement but a plus).

Responsibilities/Duties:
- Detailed review of new system installations to confirm prints and functioning as designed.
- Conduct startup and commission of new installations.
- Generate installation and commissioning reports.
- Provide support to sub-contractors to ensure installation steps are completed with the expected level of quality per the design intent.
- Conduct training for operations and maintenance groups.
- Conduct over phone support to customers.
- Trouble shoot and diagnose mechanical systems during start up phases of installation.
- Trouble shoot and diagnose electrical systems during start up phases of installation.
- Review existing PLC programs for troubleshoot and diagnose of installation and commissioning steps.
- Check inventory of delivered components to validate all parts are available for installation.
- Communicate with the customer through the installation phase for any inquiries and requirements from the customer scope of work.
- Solicitation and gather feedback from sub-contractors for use of continuous improvement for installation processes and standards
- Work with PMs and PEs to derisk potential field issues during the installation phase.
- Daily communication of project status including punch list items and risks to project delivery.
- Identify potential risks in the installation phase and develop mitigation strategies.
- Monitor and evaluate risk factors to ensure proactive decision-making.
- Implement quality control measures to guarantee the accuracy and completeness of installations.

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