Manager of Knowledge Management

**Job Summary**

**What is the opportunity?**

A Manager of Knowledge Management in Talent Acquisition is responsible for developing and implementing strategies to capture, organize, and share knowledge across the talent acquisition function. This includes creating and maintaining a knowledge management system, providing training and support to recruiters and hiring managers, and ensuring that all talent acquisition processes are efficient and effective.

**What will you do?**
- Developing and implementing a knowledge management strategy for talent acquisition
- Creating and maintaining a centralized repository of recruitment-related information and best practices
- Providing training and support to recruiters and hiring managers on knowledge management tools and processes
- Analyzing recruitment data and metrics to identify trends and areas for improvement
- Collaborating with other departments, such as HR and IT, to ensure alignment and integration of knowledge management initiatives

**What do you need to succeed?**

**Must-have**
- Bachelor's degree in a related field (e.g., business, communications, information systems)
- Minimum 5 years of experience in a knowledge management or related role, preferably in a talent acquisition or HR function
- Proven track record of designing and implementing effective knowledge management systems
- Excellent communication, project management, and analytical skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Strong technical skills, including proficiency in knowledge management software and tools (e.g., SharePoint, Confluence, etc.)

**Nice-to-have**
- Experience with talent acquisition systems and software (e.g., applicant tracking systems, CRM systems)
- Certification in knowledge management or a related field (e.g., CKM, CIP)
- Experience with data analytics and metrics reporting

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work

**Job Skills**

Collaborating, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Knowledge Management, Knowledge Management Strategy, Long Term Planning, Organizational Change Management, Results-Oriented, Solutions Development, Taking Initiative, Talent Acquisition

**Additional Job Details**

**Address**:
20 KING ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
HUMAN RESOURCES & BMCC

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-07-08

**Application Deadline**:
2025-07-28

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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