Customer Service Analyst
2 weeks ago
**Overview**
**Duties**
- Analyze customer service data to identify trends and areas for improvement.
- Perform data entry tasks accurately and efficiently to maintain up-to-date customer records.
- Collaborate with the sales team to enhance customer experience and drive satisfaction.
- Provide multilingual support as needed, including assistance in Spanish and English.
- Maintain high standards of phone etiquette while interacting with customers.
- Prepare reports on customer feedback and service metrics for management review.
**Experience**
- Previous experience in a customer service role is preferred.
- Proficiency in both English and Spanish is highly desirable; additional languages are a plus.
- Strong analytical skills with the ability to interpret data effectively.
- Excellent communication skills, both verbal and written.
- Familiarity with data entry processes and CRM software is beneficial.
- Ability to work collaboratively in a team environment while also being self-motivated.
Join us as we strive to provide exceptional service to our customers while fostering a supportive work environment for our team members.
Pay: From $60,000.00 per year
**Benefits**:
- Casual dress
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Ajax, ON L1S 2E9
Application deadline: 2025-02-28
-
Customer Service Representative
2 weeks ago
Ajax, Canada Service Ontario (private office) Full timeThe ServiceOntario Office in Ajax is hiring one student position. This is a private office and therefore is not a government position. No benefits or pension are available at this time. Please indicate in your resume or cover letter if you have prior experience at ServiceOntario, working for a car dealership, fleet experience or experience working with...
-
Analyst, Supply Chain
5 days ago
Ajax, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary:_ - Location:_ - Essential Functions:_- Executes inventory management...
-
Customer Service
2 weeks ago
Ajax, Canada Kunafa's Full timeIf you love kunafa, we’d love to work with you. tasks include - Customer service - Cashier - Cleaning - Food prep when needed **Job Type**: Part-time Pay: From $16.55 per hour Expected hours: 20 - 30 per week Schedule: - Holidays - Monday to Friday - Weekends as needed Supplemental pay types: - Tips Application question(s): - Do you live near our...
-
Customer Service Representative
1 week ago
Ajax, Canada Crown Pastries Full time**Overview** **Duties** - Provide accurate information regarding products and services. - Assist customers with order processing, returns, and exchanges. - Handle customer complaints and resolve issues efficiently. - Perform data entry tasks to maintain accurate customer records. - Identify opportunities for upselling additional products or services. -...
-
Behaviour Analyst
2 weeks ago
Ajax, Canada Grandview Children s Centre Full timeEvery child and youth living at their full potential_ **About Grandview Kids**: Grandview Kids provides an array of specialized programs, rehabilitation services, and outpatient clinical treatments to children and youth with physical, communication, and developmental needs. Programs and services - which are delivered at the Centre, in the community, at...
-
Customer Service Coordinator
2 weeks ago
Ajax, Canada Con-Test Full time**Position Summary** We are seeking a **Customer Service Coordinator**to join our team and provide exceptional service to our clients while collaborating closely with our Field Services Team. This is a **6-month contract position** with the potential to become permanent. **Key Responsibilities** - **Customer Interaction & Coordination**: Act as the primary...
-
Customer Service Coordinator
5 days ago
Ajax, Canada Con-Test Full time**Company Profile** Con-Test is Canada’s oldest and largest testing and service company for biological safety cabinets, clean benches, fume hoods, clean rooms and many other controlled environments and various types medical and scientific containment equipment. We have over 50 employees located coast to coast across Canada with customers in a multitude of...
-
Customer Service Supervisor
2 weeks ago
Ajax, Canada Con-Test Full timeWe are looking for a Customer Service Supervisor to lead our Customer Service team in driving exceptional service to our clients across Canada and contributing to our process improvement strategy. This role will oversee the day-to-day coordination of client requests and field service scheduling, issuance of quotes and invoices, and resolution of customer...
-
Customer Service Representative
3 days ago
Ajax, Canada BMO Financial Group Full timeAddress: 180 Kingston Rd E, Unit B1 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the...
-
Customer Service Representative
3 days ago
Ajax, Canada BMO Financial Group Full time180 Kingston Rd E, Unit B1 Ajax Ontario,L1Z 0C7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...