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IT Technician

2 weeks ago

Greater Toronto Area, Canada Axsera Inc. Full time

**IT Technician**

**About Us**

Axsera is a dedicated and experienced team of telecommunication professionals who have been supporting clients in wireless technology and public safety networks for over 20 years. We provide network design, installation and repair services to telecom service providers, private enterprises, utilities, and government agencies. Our team has many years of experience and is committed to making projects successful and stress-free.

**Job Overview**

**Responsibilities**
- Install, test and commission products for Voice, Data & Public Safety Networks
- Diagnose, analyze and resolve hardware/software problems using diagnostic tools
- Collaborate with team members to resolve complex technical issues
- Communicate regularly with clients, managers, other technicians, and third-party providers
- Make recommendations for recurring problems for continuous improvement.
- Manage configuration and programming files
- Document technical procedures and maintain knowledge base

**Knowledge and competencies**
- College degree in electronics, telecommunications, electrical engineering, computer electronics or equivalent
- Experience with Voice and Data Networks as well as IP Technology
- Experience in configuring IP Network equipment
- Familiarity with trunking network telecommunication systems
- Excellent analytical and problem-solving skills
- Autonomous, dependable, and excellent communicator
- Ability to multitask, prioritize, coordinate tasks and respect timelines
- Familiarity with office software and technology

**Work Conditions**
- Work schedule: Monday to Friday, 8:00 - 17:00
- Location: Greater Toronto Area, Ontario

**Job Types**: Full-time, Permanent

**Salary**: $48,750.00-$60,183.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Disability insurance
- Extended health care
- Life insurance
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- IT support: 2 years (required)

Licence/Certification:

- Driving Licence (required)

**Location**:

- Greater Toronto Area, ON (required)

Willingness to travel:

- 75% (required)

Work Location: On the road