Administrative Assistant, Compensation Professional

The Administrative Assistant, Compensation Professional Services - Health & Vocational Rehabilitation, provides confidential administrative services and supports the day to day administrative requirements of the operational area, including the Director Professional services and the Chief Medical Officer.

**Job Duties**:
Answers or redirects internal and external phone calls providing general information and status updates.

Assists in task assignment to the appropriate healthcare professionals as required.

Receives, distributes, and coordinates incoming mail, materials and information as well as responding to routine correspondence from internal and external stakeholders.

Schedules, coordinates and organizes meetings, appointments, including travel arrangements and logistics for the Director and Chief Medical Officer.

Develops and maintains the operational area's information base including reference materials, publications, internal databases, and filing systems.

Researches issues/ situations and compiles/summarizes the information gathered from internal and external stakeholders.

Prepares, drafts, types and updates a variety of correspondence, reports, and materials for internal and external stakeholders.

Develops, maintains and tracks confidential statistics, records, reports, and internal/external communications.

Coordinates and/or monitors the operational area's budget for management approval, including monitoring monthly expenditures; ensuring invoices are verified, coded, approved and paid; and authorizing routine payments.

Orders and maintains office supplies, equipment, reference/library materials and subscriptions.

Schedules, coordinates and organizes meetings, appointments, seminars, conferences, etc. including travel arrangements and logistics for management and staff.

Maintains membership in various operational or planning committees as required.

Performs other related duties as assigned.

**Qualifications**:
Grade twelve (12) plus completion of one (1) year post-secondary education in an administrative assistant program

A minimum of three (3) years of office administration experience; Experience in a healthcare setting is preferred.

Knowledge of medical terminology is preferred

Typing speed of 45 w.p.m. (less than 5% error rate)

Proficiency in the use of integrated computer software (Microsoft Office Suite and Internet tools) in a Windows environment

Knowledge of administrative techniques, procedures and principles

Basic knowledge of accounting and budgeting principles

Ability to act with tact and professionalism in sometimes sensitive situations

Ability to take initiative when solving problems

Ability to provide detailed and accurate work

Ability to handle confidential and sensitive information and exercise discretion in providing information to others

Ability to communicate effectively, both verbally and in writing

Ability to provide superior customer service in sometimes confrontational situations

Ability to plan and organize shifting workloads and meet tight deadlines

Ability to work independently and in a team environment effectively

General knowledge of the Workers Compensation Board operations and legislation would be an asset

**Additional Information**:
Salary Range: $44,230 - $55,251

Ability to communicate proficiently in both official languages (English & French) is an asset.

The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.

About WCB:
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.

WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.
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