Digital Patient Education Creator

7 days ago

Markham, Canada DecisivEdge Full time

People Management: No

Travel Required: Yes

Location: Markham, Ontario, Canada

5 Days Onsite

Join our Team:
We are looking for a
The Digital Patient Education Creator. A team member who is interested in and will take pride in evolving the Company’s culture of providing a great experience to our employees across our three geographic locations, and a secure, scalable, and reliable service to our clients. A contributor who will be a part of our solutions.

This role is based in our Markham, Ontario offices conveniently located near 15 Allstate Parkway, Unit 320, Markham, Ontario, Canada, L3R 5B4. We are focused on team participation and commit to working a Full-Time schedule in our Markham office.

The
Digital Patient Education Creator

will be part of a professional, friendly, and fun-loving team that prioritizes its corporate culture focused on four foundational core values:

- Put Integrity First
- Think “We” not “Me”
- Be Passionate
- Execute Flawlessly

Who We Need:
The Digital Patient Education Creator is responsible for the development of a comprehensive multimedia education strategy to accomplish the objectives of the Company. From the development of the education objectives to the delivery of fully illustrated and animated multimedia content, the individual will be responsible for achieving plan objectives. The Creator will help us build engaging, informative, and visually compelling digital assets that empower patients and reduce the educational burden on healthcare providers.

What You’ll Do:

- Develop a comprehensive patient education strategy along with style guides.
- Collaborate with healthcare providers, nurses, and potentially patients to gather insights, conduct independent research and ensure content accuracy and relevance.
- Develop education scripts and compelling multimedia assets including images and animation.
- Translate complex medical information into clear, accessible, and engaging formats for patients and caregivers.
- Work closely with our healthcare clients to make sure we are accomplishing our project objectives.
- Continuously explore and propose innovative design approaches and illustration styles to enhance patient engagement.
- Iterate on content based on feedback from stakeholders and end-users.

What You’ll Need:

- Masters degree in Biomedical Communications or relevant work experience is preferred.
- Proven experience in developing patient education or healthcare-related content.
- Strong storytelling and visual communication skills.
- Proficiency in multimedia tools (e.g., Adobe Creative Suite, video editing software, animation tools).
- Ability to simplify complex medical concepts for a lay audience.
- Experience working in healthcare, life sciences, or patient advocacy is a plus.

Bonus/Nice to have:
Math Ability - Proficient math skills are required for analyzing and interpreting numerical data, conducting statistical analysis, and measuring quality metrics accurately.

What We Offer:

- A competitive compensation package
- Health, dental, and vision coverage
- Paid life insurance and long-term disability coverage
- Empowered Company culture
- Paid professional development
- Recognition programs
- Open-door policy
- Diverse team makeup
- Participation in Company sponsored charitable causes
- RRSP with matching of up to three percent (3%) after one (1) year of service

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