Medical Receptionist

2 weeks ago

Edmonton, Canada Adam Physio and Wellness Full time

the **About Us**:
At Adam Physio and Wellness, we provide exceptional physiotherapy services in a welcoming and professional environment. Our dedicated team is committed to supporting our patients on their journey to recovery. We are seeking a friendly and organized Administrative Assistant/Receptionist to join our team and assist in the day-to-day operations of the clinic.

**Key Responsibilities**:

- **Patient Booking**: Schedule patient appointments, ensuring smooth flow of bookings and efficient time management.
- **Billing**: Process patient billing, including billing extended health care benefits and insurance claims and following up on outstanding payments.
- **Customer Service**: Answer phone calls from patients, address inquiries, and providing exceptional service.
- **Communication with Insurance Companies**: Assist with communicating with insurance providers to ensure claims are processed correctly and promptly.
- **General Administrative Support**: Maintain patient records, update the scheduling system, and assist with other clerical tasks as required.

**Qualifications**:

- 2 or more years previous experience in a receptionist or administrative role (preferably in a healthcare setting).
- Knowledge of medical billing, extended health care, and insurance processes.
- Strong communication skills and a patient-focused approach.
- Proficient in Microsoft Office Suite and/or clinic management software.
- Ability to multitask and handle a fast-paced environment.
- Strong organizational skills and attention to detail.

**Benefits**:

- Competitive salary with opportunities for growth.
- Positive, supportive work environment.
- Health and wellness benefits (if applicable).

If you are passionate about supporting healthcare professionals and providing exceptional service to our patients, we want to hear from you

Pay: $18.00-$20.00 per hour

**Education**:

- Secondary School (preferred)

**Experience**:

- Physio/Massage/Chiro clinic: 1 year (preferred)

Work Location: In person

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