Counter Sales Representative Electrozad Supply Company Limited

**Counter Sales Representative - London**

Electrozad is the leading electrical distributor in Southwestern Ontario. Founded in 1955 in the City of Windsor, we offer a full range of electrical products, services, and solutions from world-class suppliers. As your trusted electrical and automation solutions partner, we offer extensive experience and technical expertise while providing the highest standard of quality products, service, and support.

Our full line stocking facilities are in Chatham, Sarnia, Windsor and London, Ontario. We cater to the Automotive, Construction, Food & Beverage, Machine Tool, OEM markets, Petrochemical, as well as many other industries. Electrozad is now a Sonepar company. Sonepar is a world leader in business-to-business distribution of electrical equipment and related services.

About Sonepar
Sonepar is an independent family-owned company standing as the world leader in B-to-B distribution of electrical equipment, solutions, and services. In 2023, Sonepar achieved sales of €33.3 billion. Present in 40 countries with a dense network of brands, the Group is leading an ambitious transformation to make its customers’ lives easier providing them an omnichannel experience and sustainable solutions in the building, industry, and energy markets. Sonepar’s 45 000 associates are committed to accelerating the world’s electrification and driven by a shared Purpose: Powering Progress for Future Generations.

**What’s In It For You?**
- You will be joining a market leader with over 40 years of experience to help you elevate your potential.
- You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
- A chance to get involved in the forever growing electrical industry.
- We house the largest inventory to better service our customers and deliver on sales commitments.
- An opportunity for career development across many business departments within our organization.

**Scope of the Position**:
The **Counter Sales Representative**will be a core member of our Customer Service Sales Team. This position will primarily be responsible for all aspects of our customer’s counter buying experience including sales, support, quotations, and service. This position requires the full understanding and active participation in fulfilling the mission of the organization. It is expected that the employee demonstrates behaviour consistent with our core values and supports our strategic plan.

**Major Responsibilities**:

- Answer and respond to customer’s requests including product, pricing and delivery inquiries.
- Prepare sales quotations, RMAs and provide detailed information required by the customer that will assist with the sales process
- Prompt resolution to all customer service related inquiries
- Assist and support the co-ordination of special events and promotions
- Assist in identifying sales opportunities within the assigned geographical area
- Follow up on opportunities/quotes/proposals with customers and actively seek feedback that will lead to a successful outcome
- Promote and represent Electrozad Supply through the local business community and industry associations when required i.e. OEL, MESH, etc
- Promote positive relations with customers and vendors
- Other duties as required by the organization

**Requirements**:

- High School Diploma required
- **Post-secondary education from a technical program (Electrical, Mechanical discipline) or equivalent experience preferred**:

- **Previous sales experience in the electrical industry**:

- **Knowledge of Electrical, Automation and Instrumentation products**:

- Excellent English communication skills (oral and written) with the ability to communicate effectively to key stakeholders
- Ability to set and attain goals clearly and effectively
- Detail oriented with superior organizational skills
- Ability to learn the wide range of products and services provided by Electrozad
- Ability to lift 50 lbs., stand/move for six (6) plus hours per day
- Ability to maintain confidentiality of proprietary and sensitive business information
- Self-motivated with the ability to manage multiple priorities and meet deadlines
- Strong computer skills, including ability to work with Microsoft Outlook, Word & Excel

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit

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