Sales Support Coordinator

4 days ago

Etobicoke, Canada Groupe Touchette Inc. Full time

**Job Summary**

Groupe Touchette, Canada’s leading tire distributor, is seeking a Sales Support Coordinator to join our dynamic Sales Support & Customer Care team. This pivotal role provides data-driven insights and strategic support across our key business channels**:DT Tire, TireLink, Alliance, and Corporate.**

As the **Sales Support Coordinator**, you will be responsible for analyzing a variety of sales and operational datasets, compiling monthly reports, and providing intelligence that drives key sales initiatives and actions. You will support cross-functional collaboration and ensure our sales teams have accurate and timely information to perform at their highest potential

**Missions**
- Data Analysis & Reporting- Analyze sales, tire bookings, returns, Indicia, and historical data across all business channels.
- Deliver accurate and timely monthly sales support reports with actionable insights.
- Support quarterly and annual reviews with data visualizations and summaries.
- Assist in the evaluation and alignment of data for Best-in-Class Sales Awards and internal recognition programs.
- Call Centre Data support - Cisco reporting tool
- Seasonal Booking Support- Co-ordinate & analyze data of Seasonal bookings for all Channels
- Collaborating with Merchandising and Booking specialist for loading of booked sku’s
- Provide Year Over Year compliant reporting for TireLink and Alliance programs
- XTRM Program support and seasonal target generation
- Sales Promotions- Early Delivery Rebate management for booking programs
- Vendor Promotional program support
- XTRM Promotion analysis
- System Expertise & Integration- Work within the SAP S/4HANA environment for data extraction and validation.
- Utilize Microsoft Excel (advanced level) to manipulate, interpret, and present data.
- Leverage Power BI for dashboards and executive reporting.
- Use Power Apps where applicable to support and streamline sales support processes.
- Collaboration & Communication- Collaborate with Sales Directors, Regional Managers, and the Customer Care team to understand business needs and reporting priorities.
- Ensure data consistency and integrity across departments and reporting tools.
- Communicate trends, anomalies, and improvement opportunities to stakeholder

**Success Factors**
- Education:
- College diploma or university degree in Business Administration, Finance, Data Analytics, or a related field.
- Experience:
- Minimum of 3 years in a sales support, business analysis, or similar role.
- Experience working in or supporting sales teams in a B2B environment is an asset. o Understanding of the Automotive industry is an advantage to this role.
- Technical Skills:
- Advanced proficiency in **Microsoft Excel** (pivot tables, VLOOKUP/XLOOKUP, macros, Power Query).
- Familiarity with **Power BI and Power Apps** and C4C CRM is strongly preferred.
- Experience with SAP S/4HANA or similar ERP systems required.
- Strong data hygiene, validation, and visualization capabilities.
- Soft Skills:
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Detail-oriented with a high level of accuracy and analytical thinking.
- Ability to work independently and collaboratively across departments.

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