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Parts Advisor

2 weeks ago

Etobicoke, Canada Humberview Volkswagen Full time

_Are you detail-oriented? Do you enjoy understanding all of the little intricate parts that make up the vehicle whole? Then you might be a great fit for a Parts Advisor position_

Humberview Volkswagen is currently looking for a **Parts Advisor** to join their team in Etobicoke.

The **Parts Advisor** is responsible for providing exceptional customer service, selling, ordering and stocking parts for the dealership.

The **Parts Advisor** will also advise customers on other available services and build lasting relationships.

Humberview Volkswagen is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**Job Duties**:

- Greets all customers promptly on the telephone.
- Sells parts through the shop, by phone, over the counter to customers and telemarketing to customers.
- Assists walk-in and wholesale customers with the selection of parts, and informs customers about the product line.
- Provides price quotes and other related parts information via the telephone.
- Determines availability on items and submit orders.
- Prepares orders daily for shipment, delivery or pick-up.
- Retrieves parts purchased from stock.
- Issues credit for parts returned.
- Assists with shipping/receiving when necessary.
- Performs other duties as assigned by Parts Manager.

**What We Look For**:

- Previous dealership experience is strongly preferred.
- Excellent customer service skills.
- Ability to learn and utilize electronic parts catalogues.
- Ability to manage multiple priorities using good organizational and time management skills.
- Ability to lift 50 lbs.
- Previous experience working with a German manufacturer is an asset.
- Strong communication skills.

**Why Join HG**:

- A solid foundation of customers from over 60 years of business.
- An incredible opportunity for advancement within HG.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- A management team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work, more time for you and family.
- A fun place to work

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term.

Having a great corporate culture with team members who share our values is what makes us stand out

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- On-site parking
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Parts Advisor: 1 year (preferred)

Work Location: One location