Agile Coach

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

As an Agile Coach, you play a crucial role in fostering successful Agile adoption and implementation throughout the organization. Your responsibilities include coaching, mentoring, and guiding teams, and departments to embrace Agile methodologies and nurture a culture of continuous improvement and value delivery. This position requires extensive hands-on experience with Agile frameworks like Scrum or Kanban, along with scaled Agile practices. You must possess the ability to shift mindsets and behaviours towards a test and learn attitude, a bias for action, and a passion for innovation. Your role involves providing coaching, training, mentoring, and leadership to enable collaboration, development consistency, and value delivery across multiple teams and departments.

**What Will You Do?**
- Serve as an Agile champion for Digital Enterprise and teams in Corporate, guiding them on their Agile journey.
- Assist in establishing and supporting new Agile teams, helping them become self-organizing, self-managing, and highly functional.
- Provide ongoing coaching and support to in-flight project teams, aiding them in their Agile transformation and facilitating effective planning, team dynamics, operations, and delivery.
- Act as a change agent, advocating for Agile principles, continuous improvement, and value delivery throughout the organization.
- Collaborate with teams and stakeholders to define clear objectives and key results (OKRs) to drive value delivery.
- Facilitate an environment of continuous improvement and adoption of Agile/Scrum practices.
- Coach teams on backlog prioritization and management, ensuring a healthy backlog that aligns with organizational objectives.
- Promote the use of DevOps practices and tools to enhance software delivery.
- Coordinate with other teams and support estimates for larger features and capabilities.
- Deliver educational support on Agile principles, Scrum/Kanban practices, and additional Agile techniques to enhance the organization's execution and innovation.
- Measure and track teams' progress in Agile adoption through various methods like surveys, data analysis, interviews, etc.

**What Do You Need to Succeed?**
- At least 3 years or more of experience as a Scrum Master, leading multiple teams in Agile practices.
- At least 1 year of experience mentoring other Scrum Masters and practical coaching-in-training.
- Extensive knowledge with Agile project management tools, such as Jira, Confluence, Miro, and DevOps.
- Proficiency in project management practices such as scope management, estimations, risk management, and change management.
- Demonstrated test and learn attitude, bias for action, passion for innovation, and willingness to learn.
- Strong facilitation skills with experience in mentoring, training, and teaching.
- Effective influencing skills in both one-on-one and group scenarios, utilizing emotional intelligence and humility to motivate people.
- Collaboration experience in cross-functional teams encompassing technology, design, business, and operations.
- Deep understanding of both Agile and waterfall methodologies.
- Capability to coach teams with both persistent and non-persistent members.
- Commitment to personal and professional growth as an Agile Coach, continuously improving skills and approaches.
- Nice to Have: Agile certification(s) such as KMM, KCP, SAFe, PMI-ACP, PSM, CSM, CSPO, or any other relevant Agile certifications.
- Experience in the finance industry or other regulated environments is preferred.
- Knowledge of Sun Life's Digital Enterprise Journey is advantageous.

**Must Have**:
B = Bias for Action: Demonstrates proactive decision-making, takes ownership, and drives action to achieve desired outcomes.
O = Open to Listen: Actively listens, values diverse perspectives, and promotes an inclusive and psychologically safe environment for all team members.
L = Learn all the time: Embraces a growth mindset, continuously seeks opportunities for personal and professional development, and encourages a learning culture within the organization.
D = Drives Outcomes: Consistently delivers results, enables high performance within Agile teams, and focuses on achieving business objectives.
E = Empowering: Empowers individuals and teams to make decisions, fosters autonomy, and cultivates a collaborative and inclusive work environment.
R = Resilient: Demonstrates resilience in the