Dealership Service Advisor

2 days ago


Thunder Bay, Canada Performance Kia Full time

We are looking for an **Automotive Service Advisor** to join the Performance Kia team. This position is for someone who has excellent customer service, communication, and sales skills. Knowledge of the automotive industry is an asset but willing to train the right person. You will be responsible for:

- Managing all work orders and inquires
- Ensuring a high level of customer satisfaction and that each customer has a positive guest experience
- Solving customer concerns and issues in a professional manner until resolution
- Explaining all service options to customers including time and cost estimates
- Meeting and exceeding sales targets
- Checking in customer vehicles, performing walk around inspections, and writing work orders
- Receiving payments via cash/debit/major credit card
- Working directly with the Parts Department, placing accurate parts orders for customers, and technicians
- Maintaining detailed records of delivery pick-ups
- Maintaining a clean workspace
- Other duties as required

**Skills and Qualifications**:

- High school diploma or equivalent
- Strong automotive background is an asset
- Proficient with computer systems and programs
- Ability to work independently or as part of a team
- Mandatory valid G driver's license and clean drivers abstract
- Ability to work in a fast-paced environment
- Excellent time management skills and strong attention to detail
- Ability to learn by guidance and direction

**Benefits**:

- Medical, Dental, Life & Disability packages available after three months
- Vehicle Purchase & Service Incentives
- Ongoing training and support from Kia Canada

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Thunder Bay, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
- Service Writers: 1 year (preferred)

Work Location: One location


  • Service Advisor

    1 week ago


    Thunder Bay, Canada Narvi's Truck & Auto Service Full time

    Job Overview: **Responsibilities**: - Greet customers and assess their service needs - Provide recommendations on necessary repairs and maintenance - Schedule service appointments and follow up with customers - Communicate effectively with technicians to ensure timely completion of work - Explain service estimates and invoices to customers - Upsell...

  • Service Advisor

    7 days ago


    Thunder Bay, Ontario, Canada North Bay Subaru Full time

    North Bay Subaru is hiring a Service AdvisorWhat is it?Service Advisor's are the first point of contact for customers coming into the  Service department. They are responsible for building lasting relationships with their customers, advising them on the best practices for keeping their vehicles safe and properly maintained.  Service Advisors work with our...

  • Parts Advisor

    2 days ago


    Thunder Bay, Canada Kenworth Ontario Full time

    We are currently looking to hire an experienced Parts Advisor. Reporting to the Parts Manager, the Parts Advisor will be responsible for ensuring accuracy in processing all parts purchases, meet performance objectives and follow policies and procedures as well as handle some shipping and receiving duties. Perks Offered in this role: - Competitive salary...

  • Service Advisor

    6 days ago


    Thunder Bay, Canada Mileage Auto Plus Full time

    Greets patrons - Inquires as to reason for customer visit - Takes detailed notes with regard to customer’s vehicle issues - Asks follow up questions as necessary - Enters customer’s personal information in dealership database - Draws up work order with specific details - Assigns vehicle inspection to mechanic - Acts as liaison between customer and...

  • Service Advisor

    4 days ago


    Thunder Bay, Canada Mileage Auto Plus Full time

    Greets patrons - Inquires as to reason for customer visit - Takes detailed notes with regard to customer’s vehicle issues - Asks follow up questions as necessary - Enters customer’s personal information in dealership database - Draws up work order with specific details - Assigns vehicle inspection to mechanic - Acts as liaison between customer and...

  • Service Advisor

    1 week ago


    Thunder Bay, Canada Mileage Auto Plus Full time

    Greets patrons - Inquires as to reason for customer visit - Takes detailed notes with regard to customer’s vehicle issues - Asks follow up questions as necessary - Enters customer’s personal information in dealership database - Draws up work order with specific details - Assigns vehicle inspection to mechanic - Acts as liaison between customer and...


  • Thunder Bay, Canada The Shop Full time

    **Job Overview** We are seeking a motivated and customer-oriented Automotive Service Advisor to join our dynamic team. In this role, you will act as the primary point of contact for customers seeking automotive services, ensuring they receive exceptional service and support throughout their experience. Your expertise in automotive repair and customer service...

  • Service Advisor

    1 week ago


    North Bay, Canada Mazda Full time

    **You have a passion for cars and the automotive industry.** **You love talking to new people and building relationships.** **You are motivated by reaching set targets and goals.** **You are a driven person and enjoy providing excellent customer service.** **You are looking to join an amazing team of people to grow with.** If this sounds like you, you...


  • Thunder Bay, Canada Wayne Toyota Full time

    **Overview** Join our dynamic team as an Automotive Service Advisor, where your passion for vehicles and exceptional customer service skills will shine! In this role, you’ll be the vital link between our customers and our skilled technicians, ensuring that every vehicle receives the attention it deserves. You’ll guide customers through their automotive...


  • Thunder Bay, Canada Select iCar Full time

    _At Select iCar, we don’t just sell and service vehicles - we deliver exceptional customer experiences. We are the largest Used Car dealership in Northwestern Ontario._ **What will do you?** The Inventory Photographer is responsible for taking and presenting electronic photos of pre-owned vehicles for marketing and advertising in print and electronic...