Customer Service Representative

1 day ago

Caledonia, Canada Wally Parr Sausage Full time

**Wally Parr Sausages** takes the next step in the specialty food retail industry by getting back to the basics within a "Sizzle Style" customer service environment. We recognize that every Team Member is part of our family and brings something special and unique to Wally Parr Sausage. We are currently looking for full-time, high energy, experienced people who see themselves in an **Customer Service Representative** role at our Caledonia, ON location. **Why Join us? The perks** - Competitive Wages Starting at $17 per hour - Bonus Opportunities - Grocery Discounts - Comprehensive Paid training program - Clean, safe environment - Fun, worry free atmosphere - A company built on family values with a great reputation **What You Bring to the team**: - _**Sizzle Service**:_Build and maintain positive relationships with customers by exercising our Sizzle Service to its fullest. Proactively engage customers on the sales floor, offering assistance and initiating conversations. Seek opportunities to enhance the customer experience and exceed their expectations. - _**Product Knowledge**:_Develop a comprehensive understanding of our product offerings, including features, ingredients, and pricing. - _**Cashing out and returns**:_Process customer orders efficiently and accurately using our cashier point-of-sale (POS) system. Handle returns, exchanges, and refunds professionally, adhering to established guidelines. - _**Product Knowledge**:_Develop a comprehensive understanding of our product offerings, including features, ingredients, and pricing. - _**Store Maintenance**:_Maintain a clean and organized store environment, including restocking shelves, arranging displays, and monitoring inventory levels. - _**Teamwork**:_ Teamwork with colleagues is essential in our culture which affects our operations and provides Sizzle customer service. - Must be legally eligible to work In Canada **About Wally Parr Sausage**: Wally Parr Sausage has been family operated for over fifty-years and two generations; handing down carefully guarded recipes, as well as innovating new recipes bursting with irresistible flavour throughout the years. Our signature sausages, home meal kits, and wide-range of premium ingredient choices and flavours will bring your taste-buds to nirvana. We will forever honour our Team for their dedication and passion in Wally Parr’s growth in the community. **Job Types**: Full-time, Permanent **Salary**: From $17.00 per hour **Benefits**: - Flexible schedule - On-site parking - Store discount Schedule: - Day shift - Monday to Friday - Weekends as needed Supplemental pay types: - Bonus pay Application question(s): - How many kilometres do you live from Caledonia, ON **Experience**: - Customer service: 1 year (preferred) Work Location: In person

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