Manager, Clinical Development

123Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. We offer professional advancement opportunities, competitive compensation, corporate sponsored incentive programs such as long-term bonus for full-time employees (a **first** of its kind in the Canadian dental industry), and a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

We provide Canadian dentists and dental practices with an array of non-clinical support and resources, including accounting, HR, marketing, as well as supply & equipment procurement.

By leveraging our unmatched management experience, marketing expertise and state-of-the-art technologies, we allow dentists to take advantage of a practical and effective alternative to practice ownership and focus on what they’re best at - being a dentist

We are recruiting for an experienced **Manager, Clinical Development** to join our Vancouver clinical team. A great opportunity for an experienced hygienist who is looking to progress in their professional career.

**Job Overview**:
The Manager of Clinical Development will have a high degree of attention to detail, be an effective and engaging presenter - both written and verbal - and be able to motivate and educate dental professionals to be the best they can be.

**Responsibilities and Duties**:

- Support Dental Hygiene Teams to implement optional patient care that is consistent in each operatory
- Ensure that clinics are working towards optimal standard of care
- Optimize scheduling and efficiencies in offices
- Provide training on the digital dental workflow to clinics utilizing the iTero Scanner
- Guide teams on the ultimate patient experience using the iTero Scanner for patient education
- Introduce systems to improve communication leading to smoother workdays
- Support integration of clear aligner therapy in clinics
- Collaborate with other professionals to determine support needs of clinics and team members
- Creation and presentation of educational content utilizing various delivery methods
- Stay up to date on Dental Hygiene and Digital Dentistry
- Understand and be able to present metrics related to clinic performance
- Other duties as required by the Director, Clinical Development

**Education, Credentials, Qualifications**:

- Must hold a Dental Hygiene License/Registration in BC
- Must have a minimum of eight (8) years in Dental Hygiene and two (2) years of mentoring other team members
- Passionate about an excellent patient experience

**Required Skills & Abilities**
- Ability to work well under pressure, prioritize multiple tasks and collaborate with others
- Ability to influence and lead doctors and teams to take action
- Strong communicator with high comfort level in presenting in front of others
- Digital scanning experience, preferably with iTero
- Excellent communicator with the ability to inspire change
- Must have computer skills and experience with Excel, Word and Outlook
- Requires up to 80% travel (mostly day travel with some overnight obligations)
- Knowledge of restorative dentistry
- Knowledge and experience in orthodontics, particularly clear aligner therapy
- Ability to perform essential duties with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
- Prolonged periods sitting at a desk and working on a computer
- Active driver's license in BC
- Must be able to lift up to 15 lbs. at times

**What We are Offering**:

- Full-time permanent employment, competitive salary and great benefits package
- A collaborative team that will support and train you, great environment
- Challenging and rewarding role that will develop your skillset and talent
- Dynamic, fast-paced and growing company, with an entrepreneurial, ‘can do’ attitude

**Why Join Us?** At 123Dentist, we value a diverse and inclusive workplace and offer a dynamic environment where you can make an impact on the total rewards experience for our team members across the country.