Guest Service Associate- Reception Front Desk

1 week ago

Richmond Hill, Canada Massage Addict Richmond Hill Full time

Part time front desk

Required either one Saturday or Sunday shift per weekend minimum 8:30 to 5:45

Or both shifts if you prefer. Plus one evening shift to 9:30 pm.

**Position Summary**

An integral member of the Massage Addict team, Guest Service Administrators (GSAs for short) thrive on consistently providing an exceptional experience from the moment a client walks through our doors. Embracing our fast-paced clinic environment, GSAs are motivated, initiative-taking, outstanding communicators, highly organized and true multi-taskers. With a ‘can-do’ and ‘no task too small’ mindset, a GSA can manage both administrative and clinic responsibilities with care while also ensuring the safety of our clients and therapists.

**Responsibilities**
- Provide outstanding client service, answering telephone calls, and booking appointments.
- Welcome clients by greeting and familiarising them to the clinic upon arrival.
- Maintain a working knowledge of all Massage Addict services.
- Provide administrative support to the clinic including preparation of forms, and documentation for new and existing clients.
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

**Requirements & Qualifications**
- One year of experience within a service-oriented environment, with a focus on administration
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast-paced environment.
- Access to reliable transportation.

**What we offer**
- Professional, fun environment
- Passionate team of colleagues
- Hourly wage plus bonus / commission

**Clinic Details**
- Massage Addict Newmarket
- Monday - Friday: __9 to 9__
- Saturday _9 to 5___
- Sunday _9 to 5___

If you meet our requirements and have related experience, talent, and are looking to work in a supportive environment, then Massage Addict Newmarket is the place for you

**Job Type**: Part-time

Pay: From $17.50 per hour

Expected hours: 16 per week

Additional pay:

- Commission pay

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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