Dispatch Service Advisor

At** Steele Auto Group,**we believe work should mean more. Here, you're not just doing a job, you’re a part of something bigger. We’re proud to deliver the** Best Customer Buying Experience.** At the core of it all is our people where **"Everything We Do is Driven by You"**— your passion, your purpose, your potential. **Ready to Shift Your Career into High Gear? Join Colonial Honda as a Dispatch Service Advisor**: - Step into a leadership role in our cool, air-conditioned shop and keep the heart of our service department pumping._ **Colonial Honda** is on the lookout for a** Dispatch Service Advisor** who thrives in a fast-paced, people-focused environment. If you’re currently in automotive service and looking for that next big move in your career, this is it In this critical role, the **Dispatch Service Advisor** will act as the central hub of our service department, ensuring a seamless flow of work between our service advisors and skilled technicians. You’ll coordinate job assignments based on technician availability and strengths, manage shop capacity, and keep a close eye on timelines to ensure every customer receives timely, high-quality service. You’ll also help assess vehicle concerns, prepare estimates, and provide support with warranty documentation. Strong organization, communication, and problem-solving skills are key. This is a hands-on leadership role where your ability to stay calm under pressure and juggle multiple priorities will make a major impact every day. **Why You’ll Love Working at Colonial Honda**: ✔ Wage commensurate with knowledge, skills, and experience ✔** Air-conditioned shop** to keep you cool and focused ✔ Supportive, team-based environment where your voice is heard ✔ Opportunity for growth and advancement within the dealership **What You’ll Be Doing**: - Oversee and prioritize daily work orders to maximize shop efficiency and technician productivity - Communicate clearly with both service advisors and technicians to ensure expectations, timelines, and updates are aligned - Allocate jobs based on technician skills, workload, and availability - Assess vehicle concerns and assist with preparing time and cost estimates - Maintain accurate service records and support warranty documentation - Stay up to date with manufacturer service bulletins and process improvements **What You Bring to the Table**: - 3+ years of customer service experience, preferably in an automotive setting - Strong organizational skills with the ability to pivot quickly when priorities change - Clear and confident communicator with a team-first mindset - Comfortable navigating between technical service discussions and customer service interactions - Valid driver’s license with a clean driver’s abstract **Why You'll Love Steele Auto Group**: You’re not just joining a company; you’re joining a community where you’ll be empowered and encouraged to grow into your full potential. **Our purpose**:_Inspiring people to drive positive impact: through every interaction, every vehicle, every journey._ **What we offer**: A Fun & Supportive Team - Motivated professionals who will mentor, support, and cheer you on Flexible Health & Dental Benefits - Choose from six cost-shared options Career Growth - We promote from within and invest in your future Employee Discounts - On vehicle purchases, parts, and service Retirement Savings Plan - Employer matched up to 4% (5% after 5 years) Community Engagement - Be part of a company that gives back - Fast-paced, Professional Culture - No two days are the same **Steele Auto Group** is more than just a workplace—it’s a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we’re proud to foster a workplace that’s fair, inclusive, and full of opportunity for everyone. Based in Halifax, NS