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Bilingual EHS Account Coordinator

2 weeks ago

Montréal, Canada RiskCheck Inc. Full time

**Join Our Team as an EHS Account Coordinator**
Are you passionate about environmental health and safety, client service, and data integrity? Are you fully Bilingual? RiskCheck is seeking a detail-oriented and proactive EHS Account Coordinator to support the day-to-day management of key client accounts. In this dynamic role, you’ll work closely with Account Managers to maintain accurate client data, monitor compliance, support system onboarding, and provide ongoing guidance to clients using our RiskCheck Connect platform. Your work will directly contribute to helping organizations stay compliant, safe, and informed - making a real difference in the success of their EHS programs.

**What you'll do**
- In collaboration with the Account Manager, providing ongoing assistance to address the assigned client accounts needs and their day-to-day management.
- Maintaining the internal and Client system database up to date and current with the Client information and annual Audit findings.
- Ongoing monitoring of the clients' compliance status on the online system, conducting trend analysis of client portfolios and report on findings.
- Overseeing the new client user's onboarding on the RiskCheck Connect interactive platform and conducting online client training.
- Respond to client health and safety inquiries and comments regarding RiskCheck assessments or system questions. Provide mentorship or system training when needed to clients who need assistance with day-to-day use of the system.
- Ensuring the questions or concerns from the clients are addressed by liaising between the clients, the consultants and the Business Development team.
- Address any internal request from the RiskCheck EHS group or the Business Development team regarding client information, compliance status, or perform trending analysis on request.
- Accurately process audit reports by loading key data onto the system and submitting the final reports to the clients.
- Monitoring the clients' system usage and compliance status on the online system, conducting trend analysis of client portfolios and report on findings.
- Maintaining the client portfolio database management systems to ensure they remains accurate, including the management of client user access and contact information.
- Ensure the new client accounts or assets are properly built on the system and oversee their onboarding.
- Update internal trackers with real-time updates on the report status updates
- Participate in management meetings or client meetings when required.
- Other duties as assigned

**Skills and Qualifications**
- Post-secondary education, preferably a degree or diploma in Health & Safety and/or related courses preferred
- **Bilingual (French/English) is a requirement**
- Proven ability to build and maintain positive professional relationships
- Experience with SharePoint preferred
- Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- Client relations / portfolio management support experience in an office/administrative setting (3 years)
- Past exposure to database management and data processing
- Strong client service orientation with a commitment to delivering high-quality support
- Excellent attention to detail and organizational skills
- Clear and confident communicator, with a professional telephone manner
- Resilient and focused, with the ability to manage multiple tasks and priorities
- Proactive problem-solving mindset with a focus on finding practical solutions

**Why work at RiskCheck?**
- Work from home (Remote opportunity)
- Competitive salary
- Various paid time off (PTO) such as paid vacation, paid illness days, birthday off with pay, paid personal days, paid volunteer time off, etc.
- Comprehensive group benefits package
- Virtual Health and Wellness and EFAP program
- Professional development and growth opportunities
- Relaxed and supportive work environment
- Work/life balance
- Company social events (remote and in-person)

**Salary**: Approximately $45,000 to $50,000 to start commensurate with experience- RiskCheck is an equal opportunity employer committed to diversity, equity, and inclusion. We consider all qualified applicants and are proud to create a workplace that reflects the diversity of the communities we serve. Please notify us if you require accommodation at any time during the recruitment process._
- We thank all applicants for their interest, however only those selected for an initial interview will be contacted._